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Creating Notification Team Policy via API

otniel_toma
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I'm New Here
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July 16, 2025

 

Hi,

Has anyone successfully created team notification policies via the Opsgenie API?

I tried following the documentation here:
https://docs.opsgenie.com/docs/alert-and-notification-policy-api

But it’s not very clear how to do this specifically for teams.

I'm using this endpoint:
https://api.opsgenie.com/v2/teams/*my-team-id*/notification-policies

But I keep getting this error:

"message": "No handler found"

Has anyone run into this or know what I'm missing?

Thanks!

2 answers

0 votes
Aditya Bodke
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2025

Hi Otniel
Thank you for reaching out to Atlassian Community.

At this time, Opsgenie does not provide a public API endpoint for creating or managing team-specific notification policies.

  • The endpoint /v2/teams/{teamId}/notification-policies does not exist, which is why you are seeing the "No handler found" error.
  • The only public API endpoints for policies are under /v2/policies, which are for global policies—not team-specific ones.
  • Team notification policies can only be created and managed via the Opsgenie web UI. There is currently no officially documented or supported API for this use case
  • For now, if you need to automate or manage team notification policies, you will need to do so manually through the Opsgenie interface.

 

Best Regards,
Aditya

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otniel_toma
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I'm New Here
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July 16, 2025

Hi.
It seems the /v2/policies API endpoint only creates global policies, not team-specific ones.

Is there a different endpoint for creating team policies? If not, has anyone found a viable workaround?

I'm hoping this is a feature that will be supported in the future. Any info on that?

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