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Problems connecting with uptime.com

Ingolf Wagner
Ingolf Wagner
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July 14, 2025

I followed your (and uptime.coms) documentation. But it's not working. When I provoke an alert I only get an E-Mail, but never an OpsGenie Alert.
We are using OpsGenie in the EU

Here the OpsGenie and Uptime.com Integration configuration : 

2025-07-14_15-34.png

2025-07-14_15-36.png

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Chris DeGidio
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2025

hi @Ingolf Wagner due to the nature of the problem we ask that you submit a support case so we can access and look into specific account details. You can raise an Opsgenie support ticket at support.atlassian.com

- Chris

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