Hello,
i'm pretty new to Opsgenie, so i hope this isn't a common question. I didn't find anything regarding this.
Sometimes, the owner of the machine i'm monitoring does maintenance outside of work hours. I only get informed about this half an hour before it happens. I get a mail at the start and the end of the maintenance.
Everything is done via mail integration
What i need is a possibility to disable all notifications (and voicecalls) for all alerts if this mail is send to Opsgenie. Is it possible to do one of the following solutions?
a) create an alert and close the alert from those maintenance mails. As long as this alert is active, disable all notifications for all other alerts. I would also be okay with not creating any other alerts as long as this specific alert is active
b) create a maintenance (under policies) via mail integration.
If none of this works, how would you approach this?
Thank you in advance