I allow new users from out of organization to participate in one of our project but eventough I haven't give any access right to a project, they are able to see several of them including product disc...
Hi All - I have an automation that does the below: Manually trigger automation A Story work item is created in a different project from the trigger work item The rule actor is "Automation for Ji...
The old version allowed you to actually practice doing transactions is this still available? I want to actually set up and do transactions like a service request
Hi dears, I would like to create a filter to use on a Dashboard where I would like to know if the ticket passed in certain status in the workflow. For example, the ticket maybe CLOSED but in ...
Before this new format I was able to do hands-on training is this still available Taking a test is not the best way to learn. There were screenshots shots and they asked questions to setup execution ...
Preciso adicionar no formulário do Jira software um campo do tipo select com duas opções, esse formulário irá criar um ticket. Criei o campo mas não consigo incluir ele nos campos que podem ser util...
hi, I want to make an Automation rule to monitor Issue Limits on Jira issues. I'm taking inspiration from this document : https://confluence.atlassian.com/automationkb/automation-rule-au...
I'm not able to access my Jira instance(Service Management). The loader on the page keeps spinning when I access the URL.
When creating a NEW work item the fields shown (and sequence) vary by Work type in the popup that is now used. How is this controlled ? I can only find info regarding the Work Item layout (i.e. aft...
Hello Team, As per this document Building Secure and Scalable Integrations: Our Guidance for Third-Party Apps published by Atlassian a few months back, we need to upgrade the integrat...
When I do it the members get a notification, but it does nothing. I don't see the team in the list either. Do I need to be authorized in our system or something like that?
Greetings. I want to grant Bulk update permissions to a role in a company managed project but, i don't see the option to add it. Bulk Update doesn't appear as an option. What am i missing?
Impossible to log in
Hi there Jira users! I am trying to find a solution to this very simple problem. I have read about 5 articles, etc. So from Service Desk, we are cloning issues into spaces. In one of my s...
I'm in the process of creating a JML board for all onboarding and offboarding. What I'd love to do, is ensure that onboarding tickets have an SLA set based on when the user is due to start (So as an ...
I have installed the Jira extension plugin (Atlassian: Jira, Rovo Dev, Bitbucket) in VS Code. However, when attempting to log in to Jira through the extension, I encounter the following error message...
Hello Atlassian Community, I am experiencing an unusual layout issue on one of my Jira boards, as shown in the attached image. The Problem: The cards (tickets) are visually overflowing their respe...
There is an function in Automation -> Rule details Allow rule trigger Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in resp...
JIRA
I need to retrieve the full History (issue change log) for a Jira ticket using an API. I’m currently using the Jira REST API to fetch ticket details, but the history section is not included in the d...
Hi community, I'm trying to filter work items after a specific date and time field. So specifically I want the filter to show me all issues where the time of this field is between 0 AM and 8 A...
Hello Community, I am trying to build a project planning dashboard in Jira that shows workstreams grouped by releases, with timelines and effort distribution. Below is what I am aimi...
Not able to access Jira
I went into User management to update the information's of a user. But showing the prompt that "This account isn't managed by your organization". But We don't have any outside access option or permi...
I’m experiencing a persistent issue with approvals in Jira Service Management and would appreciate any guidance. I’ve carefully configured the entire setup — fields, workflows, request types, and au...
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