i have a ticket reporter that i want to assign to one user regardless of the ticket content, how do i do that?
I have been migrating the JIRA data for the company I work for from version 4.0.2 to the latest version. Although I have experienced many road blocks, today I was finally able to install and configur...
This is my entry for atlassian-plugin.xml <web-resource key="OslcJiraPlugin-resources" name="OslcJiraPlugin Web Resources"> <dependency>com.atlassian.auiplugin:ajs</dependenc...
People cannot find me by typing 'qiao', and other people can typing my full name 'guanqiao', which leads to an inconvenient situation. Can you help me fix it?
Hi there, I changed my Gsuite email address from peter.yin to qiao.yin. But the name inside the brackets has been updated, which cause confusions when other people are searching for me. ...
I'm working on setting up a project and workflow using jira core and I'd like to be able to have a "bucket" of issues that users can grab from and assign to themselves. So basically a work queue. But...
I have a query as shown above. Trying to get ticket listed without Label: InternalTicket or Business Ticket. How Can I include that in the query: eg AFTER: project = SD AND created >= -1w ORD...
All fields in the sidebar of an issue in New Jira view (that should be) are editable, except assignee. I believe I have permissions to modify the "assignee" field because my work around is...
My current formula: <!-- @@Formula: if (issue.get("customfield_12225")==null || issue.get("customfield_12224") == null) return null; return (issue.get("customfield_12225").getTime() - issue.ge...
I am trying to create a simple script validation on the creation of a ticket of type bug where it should throw an error if the epic field (custom field) is empty. Below is what I have written. Once I...
I'm still getting used to Jira Cloud and I can't seem to find a clean way to do this. Any suggestions?
We have a Helpdesk that needs to provide Level 1 support to individual retail sites, so they require a ticketing system that allows for site-specific CRM details to populate (IP, Network info, hardwa...
Is there a way for me to lock down "Date Started" in the log work screen so that the date started defaults to the date and time the log is actually created. I do not want the work logger to be able t...
We have 3 customers, all having their own atlassian environment (jira, confluence, bitbucket) The R&D resources in the team are shared over the projects, but now they have to switch to another at...
I've got an app that will streamline bug filing from our test automation into one of many Jira projects under a single base url. I've got a working prototype using an API Token which I created from m...
I have a pretty simple request and have discovered many conflicting answers on the forum and the internet. How do I restrict access to a group of users to a single project? They should have th...
In JIRA, I have a project I am filtering the issues with the date range 4/1/18 to 6/30/18, but after the filter is applied all issue created on 4/30/18 and 5/31/18 are missing
Hi, I am new to JIRA portfolio. We are looking to use this for Release tracking. I really don't know if it can calculate the Fix release date based on the estimates provided against the Issue.?&nbs...
Hi, we have an implementation of a custom crowd directory in Version 2.8.0. Our Jira 7.10.0 is linked with this crowd installation. We updated now the implementation of the custom directory a...
I want to reduce the api calls to JIRA. so I want to get the list of projects using projects() method in Jira-python api. But I am only getting the key and the name of the projects. Any way I can get...
Hello, I'd like to utilize Jira and confluence to share dependencies. I have three teams utilizing Jira and they have different boards. Are you able to share with me some options that I can us...
It so happens sometimes that a banking card used for jira cloud monthly payments has less money than required to pay and bank rejects the payment. In this case I get an automated email telling my pay...
I have tried to do reporting with eazyBI which failed lot of scenario saying your report is complex , though i could built the report but it fails executing as it takes longer time on cloud which has...
During a transition in the middle of my workflow, I use a screen to capture additional field values. However, two fields are only required when another custom field value equals "Non-PO Invoice". I'm...
We are unable to select an assignee- The description tab is not present Unable to change priority level Unable to change story points Last able to change above 7/8/18
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