Can I retry payment without reentering card details?

Andrew Shevchenko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 9, 2018

It so happens sometimes that a banking card used for jira cloud monthly payments has less money than required to pay and bank rejects the payment. In this case I get an automated email telling my payment failed to process and I have to update my details. I know for sure what the issue was (not enough money on the account) and so when I transfer money to that card I'm ready to bump jira again for another try. The only way I know how to do it is to open "Update payment method" form and put in my card details again, even if it's the same card.

The question is: can I do that retry bump with jira without actually reentering card details all over again?

1 answer

0 votes
Igor Kostukovsky
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 27, 2021

the same problem on my account, any suggestions? 

Suggest an answer

Log in or Sign up to answer