how do i auto assign a ticket to a user based on the reporter

Matthew Armstrong
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July 9, 2018

i have a ticket reporter that i want to assign to one user regardless of the ticket content, 

how do i do that? 

 

1 answer

1 vote
Jack Brickey
Community Leader
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July 9, 2018

I would use automation. I am on cloud and use Automation Lite for Jira (free). I believe that server (later versions) have automation built in possibly but not 100% sure. If not you can add the free addon and accomplish your goal.

something like:

when issue created and reporter = xyz then assignee = abc

Matthew Armstrong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 9, 2018

thanks mate, 

I will give that a run

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