i have a ticket reporter that i want to assign to one user regardless of the ticket content,
how do i do that?
I would use automation. I am on cloud and use Automation Lite for Jira (free). I believe that server (later versions) have automation built in possibly but not 100% sure. If not you can add the free addon and accomplish your goal.
something like:
when issue created and reporter = xyz then assignee = abc
thanks mate,
I will give that a run
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