Creating an Automation that sends a message if Assignee puts Issue In Progress but has 2+ there alr

[Filip Nikolov]

Despite finding some answers about this on forms and articles, I'm still having an Issue creating this Automation. What I have gotten to is:

1. Issue Trigger: Issue Transitioned to In Progress
2. IF Match JQL: assignee = {{issue.assignee}} and status = "In Progress"
3. IF User: Initiator is Issue Assignee
4. And Compare two values: {{lookupIssues}} greater than 2
5. Then Send Message

I've tried all the variations of ordering, still to no avail.

All conditions pass except for the Compare value where it says it doesn't match the condition, even though there are more than 2 issues In Progress and Results in No Actions Performed. Any way of doing this through Jira automation and not third parties apps? Any help/input is appreciated :)

[Rudy Holtkamp]

Hi @Filip Nikolov and welcome to the community,

To first answer your question. in step 4 you should use {{lookupIssues.size}} greater than 2

I think step 2 is your lookup issue? Is that correct? Then you might want to use JQL assignee = {{initiator}} and status = "in Progress" and remove step 3.

I hope this helps,

Rudy