Project Lead Smart Values for at mention via Automations

[Casey Enderlein]

1.) Is there a smart value available to allow at mentioning project lead via comment for a given issue? For this automation I have setup, I am able to successfully email the project lead using {{triggerIssue.project.lead.displayName}}. I know I can at mention assignee by using [~accountid:{{issue.assignee.accountId}}], therefore I tried using [~accountid:{{triggerIssue.project.lead.displayName.accountId}}] to at mention project lead. The comment posted as expected when rule triggered, but did not at mention project lead in the comments.

2.) Is there a smart value to hard code users to be at mentioned via comment in automation rule setup? I have the account IDs for the users I want to be at mentioned in the comment any time rule triggers.

My intended use case is:

1.) To send an at mention comment to the project lead when rule is triggered, as well as,

2.) hard coding the at mentioning for two admins when rule is triggered

Thanks!

[Darryl Lee · Accepted solution]

Hi @Casey Enderlein - I believe what you want for #1 (how to mention the project lead in a comment) is: [~accountid:{{triggerIssue.project.lead.accountId}}]

For #2, you should just be able to do: [~accountId:abcd-1234-abcd-1234] (where abcd-1234-abcd-1234 is the account ID of the user you want mentioned every time).

[Casey Enderlein]

thank you kindly! this answered both my questions - appreciate it!

[Darryl Lee]

Hey @Casey Enderlein - glad this worked! Would appreciate if you can Accept this answer.