Issue Linking is defaulting to an Inward label

donhames
Contributor
January 27, 2025

On the Jira Issue Settings, the Issue Linking has several Issue Link types defined by Name, Outward Description, and Inward Description. This is a feature that you turn On or Off; if On, it's a list with no way to change the order or define one as a default.

Recently, after editing the In Inward Description on one of the Issue Link types, that type started appearing on project issues in the Linked Issues dropdown as a default or preselected Link type.

Is there a way not to have a default like we had before, which was blank? 

Thank you for sharing your expertise and hopefully solving this perplexing problem.

 

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Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2025

Hi @donhames 

 

Sounds more like cache settings than anything. Do you have the same issue when you set your browser to incognito?

 

Here's a similar post about defaulting link types that may help be a guide:

 

https://community.atlassian.com/t5/Jira-questions/Default-Issue-Link-Relationship/qaq-p/2204139

donhames
Contributor
January 28, 2025

@Benjamin I tried it in Incognito mode, and it shows the first Inward Description in alphabetical order. I then tried it in a standard window, and the first Inward Description in alphabetical order is the default.

I don't remember it ever having a default value before; it's just a blank dropdown. I will keep trying other things to see why the default (now that there is one) was changing.

Did it always display a default value when you clicked +Add and selected Linked Issue?

Thanks,

Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 28, 2025

As far as I know, it has never been blank for me. I just check my instance out and I have the same experience with it being alphabethical order.

I tried other projects and I get default value in all cases. Looks to be the expected behavior. I look at the settings in the linking page and there no option to leave blank. The only option to configure on there is enable and disable linking.

 

 

donhames
Contributor
January 29, 2025

@Benjamin  Thank you for the confirmation. It now defaults at the top of the alphabetized list, so I will call this a win. Thanks for your help.

Like Benjamin likes this
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 29, 2025

Most Welcome. All the best @donhames !

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