Hi all,
Does anyone know how can i with the use of JQL, find for example rather a ticket in Jira is linked to a Fresh desk ticket?
Thanks!
Hi @Eran Roiter , you would need to have some custom field or label indicating a FD ticket. In the past when I incorporated fresh desk into my Jira projects, I would include a fresh desk link. I'm unsure if whoever set this up, included such information in your instance.
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