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Discussion List
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проблема з таблицею Confluence
проблема з таблицею Confluence. Зникла панель редагування таблиць. Confluence Data Centre Version 10.2.11
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How to import a capacity spreadsheet ?
Hi guys, So we have a great new "capacity" view in our space boards. And we are supposed to be able to import existing capacity spreadsheets. When I try here is what I got : only one user recognised. Most users are not recognised. I tried using name or email with same result. no work item is recognised. I tried using key,…
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Error Connecting Teamwork Graph to Salesforce Sandbox
I'm trying to test Teamwork graph with a connection to a full sandbox environment. I'm following the documentation for connection, but when I get to "Set up your Salesforce connector" and click the "Authorize Salesforce" button, it takes me to the production login, login.salesforce.com. I tried manually updating the link…
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Is there a demo anywhere of the Facilities Manage,ent template/project?
I cant find one anywhere, even on the Atlassian tailored demo area, it has HR /IT and general but nothing for Facilities . Anyone know where one may live?
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Suddenly unable to login to web portal using SSO
The opsgenie app on the phone works, but the web portal is not authenticating using SSO. Anyone else facing an issue ?
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Converting Jira work item's components from Compass back to Jira
Jira provides a switch between its own list of component names and the components of a Compass catalog: With the retirement of Compass some will want to switch back, rather than wait for corresponding functionality to be provided for DX Fabric, however so doing only seems to affect the Components field of work items…
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Set list view default query and fields
Hi all, Is there a way to, on a Jira Software, set Saved views for the list view where we would be able not only save the JQL that we are using on that view but all the fields as well? I am able to save the JQL, but I don't believe it is saving the fields I have added.
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Question about Forge Global Apps EAP licensing: Per site or per unit?
Hi 👋 I’ve been exploring the new Forge Global Apps EAP, and I’m particularly interested in how licensing will work for apps that operate across multiple Atlassian sites. From the announcement, I understand that Global Apps can be installed at the unit level and work across multiple sites within the same unit. However, I…
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Introducing Rovo Search for Jira
Update 3rd December 2025 Hi all, again thanks for the feedback on this post and via in app feedback. I am reaching out to people who have submitted in app feedback and have left contact details. So if you have commented on this post and would like to talk to me please use the 'Give feedback' link in search. Noted on the…
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Custom field group picker shouldn't show all the groups in Jira (JSM)
Hi, We are currently doing a proof of concept of JSM to see if it's a fit for our company regarding service requests. In our current system you can set up different type of groups as you'd like and specify which users should be a part of each group. That means that when you choose for example "Finance" as a group you can…
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jira cloud query to sum all story points by sprint and component
i need jira cloud query that calculate the of estimate story points for a sprint and certain component , for example i need to sum all story points of sprint =1234 and component = FE
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JPD - How can I change the plan from standard to free when the product is inactive ?
I want to change my Jira Product Discovery plan from "standard" to "free". My product is inactive, when I click "Reactivate" I have no other choice than pay the standard plan. But I don't need the standard plan, I don't know why I have this plan, I don't remember choosing a paid plan. How can I switch to a free plan when…
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How to update parent story's original estimate with sum of subtasks in team-managed project?
Hi community, I'm trying to roll up subtask original estimates to the parent story automatically in a team-managed Jira project. What I've already tried: * Edit work item → Additional fields JSON json<span>{ "fields": { "timeoriginalestimate": ... } }</span> Result: field ignored — timeoriginalestimate not available in…
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Advanced Roadmap - Custom Work Item Types not Rolling Up Estimates
In my Advanced Roadmap / Plan - custom work item types other than Story/Task/Bug are not rolling up estimates to the Epic for the timeline. What can I adjust so they're included?
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Forge app function limit of 25 seconds blocker for response from remote agent using ROVO agent.
Hi Team, I have a remote AI agent deployed with REST endpoints exposed to send query and get response. I'm building a forge app to provide the support of our remote AI agent through the rovo:agent. Everything is working fine but the function limit of 25 seconds of the forge app is killing that function and the reponse…
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Jira Service Management customer portal does not display request history correctly
Hi, One of our users is experiencing an issue with the Jira Service Management Customer Portal. The problem has been present since the user first started using the portal. When opening the Requests/History page, the request list is not displayed correctly. Instead of showing the request details, summaries, and other…
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Bitbucket PR comments
I have been added as a reviewer to a Pull Request and I am watching the PR. If I make a comment to some code and someone responds, I receive NO notifications/emails. So I won't see their reply unless I go hunting it down. Is there a way to get emails or notifcations on these comments?
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🥇We’re merging List and All work – one powerful view for all teams
List and All Work become one We’re simplifying how you manage work in Jira. You may have noticed that List and All work have started to feel similar lately. (Good catch! You were onto something.) That’s because we’re preparing to merge List and All work views, creating one powerful, unified view for managing work items:…
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where is the chat window?
Hi guys, I have the jira customer portal available to customer to open support tickets. When i log in with my atlassian account "admin account." and I go to ServiceWorks Support - Jira Service Management i ge tthe ai pop up to ask questions. If i log in as one of our customers who create the help desk user account they do…
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AMP & Agent Sessions: how to enable, setup, timeline?
Hi everyone, Since Team '26 Europe our clients have been asking about AMP. I'm looking for the practical details that the keynote and blog posts didn't cover. Here's what I have so far. According to the AI SDLC post, Agent Sessions is in closed EAP and local session tracking is "coming soon". Today, Claude or Cursor can…
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Agent for creating Story and Subtask
Hi Dear Community I am trying to build a Rovo Agent which is capacble to go thru a requirement, understand the the number of stories and sub task required to achive the requirement, and with a single confrimation it should be able to create them in the given Work space. I have tried multiple times, but then it just creates…
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Missing Report ID and other information in reports generated from filters
In every each month I use to generate a report to work the allocation of the requests for each requesting area. An example of filter: In the next step I export the results to a .CSV file: campos visíveis = visible fields So, I converted the .CSV to a column separed excel file and when I started with my analisys I found…
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Request server-side garbage collection after history rewrite (workspace pdvsmart, repo prjpdvsmart)
Hi Bitbucket team, On 2026-10-25/26 I rewrote the history of the repository pdvsmart/prjpdvsmart with git filter-repo to remove large binaries, and force-pushed the new master. The repository is now small, but the size reported by Bitbucket has not dropped after several days, so the workspace keeps hitting the 1 GB…
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AI usage via ROVO or other AI tools in JIRA
Is there a Atlassian plugin to capture the usage of ROVO or other AI tool within JIRA
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Seeing a bunch of Rovo timeout issues, anyone else?
I started seeing a bunch of timeout and retry status messages in Rovo chat today. When I ask it to do something, the status shows as "Interrupted — retrying (attempt 1 of 4) Encountered an issue. Retrying the current step...", or "Retrying request in 54s…" Has anyone encountered this issue before? Now most of my chats just…
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Filter the Queues on the basis of Portal group
Hello Team, We have multiple portal groups in our JSM customer portal, each containing different work types. We would like to create separate queues based on these portal groups so that each queue displays all requests submitted under its respective group. For example, the Portal A queue should display all requests…
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Can I get the community emails in english please - think something is broken somewhere...
This week I've started receiving multilingual emails
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Access Issue
We are able to create customers manually in Jira CSM. However, when creating a customer through the Jira CSM API from Postman or MuleSoft, we are receiving the following error: 403 Forbidden – "User does not have permission to create customer accounts." How do I check whether the OAuth/integration user has the required…
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Confluence Approvals (Beta): the four gates between "available on Premium" and "Start approval" 🔍
Native approvals landed in Confluence Cloud this summer, and they are good: approvers, due dates, an editing lock while a review is pending, an activity log, and a space-level switch that blocks publishing until sign-off is complete. If you have been stitching approvals together out of statuses, comments and automation,…
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Create automation rule : send email alert on inactivities
Hello, I would like to create an automation rule in a specific space on our Jira Service Management (Premium) instance. First, here is some information needed to create it: I have 4 priority levels: "Urgent," "Fairly Urgent," "Non-urgent," and "Depends on constraints" I will be working with two distinct workflow statuses:…
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