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Discussion List
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Getting an error when trying to move confluance page from one space to another
Getting an error when trying to move confluance page from one space to another
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Role-based access for apps
Hey everyone! The rollout of Role-Based Access on Confluence has been a great step forward for managing user permissions more granularly — really loving it so far! That said, it got me thinking about how to best handle app access on spaces, and I'd love to hear how others in the community are approaching this.…
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Enough with the changes
Please stop constantly moving things around and redesigning the navigation. Confluence is becoming increasingly difficult to navigate because the UI keeps changing. I don't want to relearn where things are every few months. This is especially frustrating with user management, which seems to move or change constantly.
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Can Rovo also be used for unauthenticated users?
We're looking into using Rovo as a chatbot for our users, but a lot off our repetitive questions come from unauthenticated users. Is it possible to use Rovo to answer questions from users that are not logged in and thus unauthenticated? We even have applications with a lot off one time users so they probably will never log…
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Issue type not showing in drop down on popup
2 things. When selecting the issue type dropdown only 1 option shows when there should be multiple. This was working but it no longer working and nothing was changed with this list. The other thing is when selecting the issue type to change it within a ticket it redirects to another screen when it just used to…
- Erro ao gerar um novo site
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Public REST API for Jira Automation Rule Audit Log / Execution Detail - Jira Cloud Automation
There is currently no public REST API to programmatically read Automation for Jira rule execution/audit log detail (at least I cannot find it) - the per-step trigger/condition/branch/action results and error messages that are only visible in the Automation admin UI. Use case: We run cross-schema JSM Assets + Jira…
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Rovo Agent built in Studio fails to run in Automation.
I have rovo chats that I am able to execute in Studio/Chat with the correct inputs. However when I use the same input in an automation, the the Rovo chat fails to return data. Is there documenation available on how to use Rovo studio agents successfully (self created) in automations?
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🚀 Join the Early Access Program: Proactive Service Management for Jira Service Management
What if you could resolve IT issues before employees even noticed them? Imagine an employee starting their day without ever experiencing a slow laptop, an application crash, low disk space, or a network issue—because IT had already detected and resolved the problem. That's the vision behind Proactive Service Management…
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Is there any timeframe when Markdown is supported in automation rules creatign sub-taks with bodies?
Hi everyone, I'm using automation rules to create subtasks with lots of textual description and regular fall back to the behaviour to simply using Markdown within those descriptions. That isn't supported yet, so Markdown is rendered as text 1:1 in the created subtask. Some sort of Jira Wiki markup is supported, but only…
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How can I restrict the submisson JSM form only when user hit Send button
This topic was already discussed and closed, as you can see below. I’m extremely disappointed with Atlassian. How can you take a feature that worked perfectly well like preventing a form from being submitted when certain conditions aren’t met and break it? This is exactly the kind of change that makes users lose trust in…
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Best Ways to Improve SEO and Marketing Integration with Atlassian Tools
Hi everyone I’m exploring how Atlassian tools — especially Confluence and Jira — can be leveraged to support SEO and digital marketing workflows. As a marketing manager handling SEO campaigns, I often face challenges in: Managing keyword research, content strategy, and link building tasks across multiple teams. Aligning…
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API Key Not working properly
I had to start using an API key to push code to a repo that I have been updating for months. I use GIT from a command line (git push origin dev) to update the repo and even adding the API key in the remote url, (git remote set-url origin https://<Username>:<API Key>@bitbucket.org/<organization>/<repository>.git) I an still…
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how to exclude Closed forum questions
Discussions section https://community.atlassian.com/forums/discussions?type%5B0%5D=Question&tagID=31,43,123,2015,57&statusID%5B0%5D=1&page=3 allows to filter by certain tags e.g. ?type[0]=Question&tagID=31,43,123,2015,57&statusID[0]=1&page=3 corresponds to Question is how to exclude Closed questions?
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General Availability: The New Jira Work Item View
Hey Everyone, Back in August we shared that a redesigned Jira work item view was on its way, and thank you to everyone who turned on the Beta and sent us feedback. We are moving to General Availability, with the new view rolling out from October 19, 2026, through the end of the calendar year. This is a visual refresh only.…
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Unable to save new automation
It keeps highlighting these two boxes in blue and does not allow me to save, not sure what I am doing wrong
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How to cancel Loom account tied to me after leaving company
I had an account with Loom when I was leading Marketing for my previous company. When the company sold, the employees were immediately let go. I had no access to my account or email to switch the Loom account over to manage or cancel the account. It is renewing while charging my credit card. I can't seem to submit a…
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Can I upload a PDF to Confluence?
Newbie here- and I have a simple question. How can I import PDFs into Confluence? I know I can import from Word. Any help would be greatly appreciated.
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Create a dedicated DX Q&A section
With Compass being phased out, it could be useful to introduce a dedicated DX Q&A section in the Community. Maybe… 🤷 This could provide a natural home for questions around developer portals, software catalogs, engineering health, ownership, scorecards, and related DX practices — including topics that previously would have…
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Wont let me upgrade my account
Im trying to upgrade my trello account and it just says ´trello refused to connect´and wont let me upgrade. Anyone have any ideas?
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AI chat in JSM portal
Has anyone had any luck developing an AI chat, placing it in the JSM portal, and making it compliant with Article 50 of the EU AI Act? We use JSM to serve external customers (CSM still feels underdeveloped).
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URL being used for context isn't refreshing
Setup, created an Agent to support users in handling cases. When using the Rovo chrome extension, it registers the URL being used for context and then can provide answers based on the page. The issue, sometimes users will move between case tabs in Salesforce and the Rovo Agent still has the previous url as context so it…
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Rovo Agent Performance Over the Past Few Days
Has anyone else noticed slower processing with Rovo Agents over the past couple of days, particularly agents that retrieve or analyze ticket (work item) data using JQL queries? Rovo Agents have been working well for our use cases, but this week, some of the agents I run daily have started taking significantly longer to…
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Jira Automation for transitioning a work item in other space
I have two projects / spaces, one a Service desk type (called ISSD), one a Software project (called SAT). I have the same issue type [System] Service request existing on both projects. Since we're not allowed to work in ISSD ourselves, we want to clone the issues there into our working space SAT, and process it there. Once…
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Use an existing automation inside a new automation
Hi, i would like to ask the community if there is a possibility to call/use an existing automation inside a new automation. Automation B is If-then condition. example: IF input is apple, then execute Automation A.
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Automation usage limit reached without actually reaching the monthly limit
I have billing admin access to the cloud instance of Atlassian for my company. My users have been told they reached their monthly automation usage limit for Jira on the site. I checked the usage in the Insights console and I see we have used 25k out of the 100k monthly allowance for September (80k for Jira). The usage…
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Access to the site has been revoked.
https://manitist-team.atlassian.net/browse/MAN-159 We are unable to access the site. If it is a payment issue, we cannot even make the payment because we do not see the payment page. How can we regain access?
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Typing characters shifts the table
As I'm editing within a table, every time a character is typed, it shifts the table to the right no matter the character used. I'm literally just trying to add text as I usually do and it's messing with the table design. I've been editing this page for years and never had an issue. I have cleared the cache and cookies, and…
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How to change the status of "won't do" of "Closed won" tasks to "Done"
Hi all! I have a project called "Leads" with a Sales template, in which the tasks may go to status "won't do" or "closed won". As I understand, these status are equivalent to the end of the process. But Jira is still listing these tasks as Open tasks when you go to Open issues filter. Even if you have a deadline defined…
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