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We've created a Plan, configured, saved the Basic view. Some of our colleaguse see this given view and some something else. What we've already checked: - project, issue permissions - Plan permissions - board, filter permissions I found that "Atlassian constantly changes things: some “Basic views” actually only appear for…

Unable to access the team reports link https://compnayname.atlassian.net/projects/EAST?selectedItem=com.atlassian.plugins.atlassian-connect-plugin:com.gebsun.atlassian.reports__report#!/?from=2021-07-09&period=days&projects=12915&timeZone=user&to=2021-07-16&wlFormat=hours

Hi, I have a list for each of the product when I want to show what was done recently. This is useful as we run mostly on bi-monthly release or quarterly high-level planning. Currently I am sorting the list by "Updated" timestamp - unfortunately this is not what I really need as this timestamp get updated when there is any…

how to implement flow metrics implementation and reporting in atlassian

Hi Atlassian Community, I am unable to log in to my Atlassian account because my email address (davidliao@kingtel.com.tw) belonged to my former company, which is now closed and the email account is no longer accessible. When trying to log in, I am prompted for a verification code sent to that email, which I cannot…

Hi, im finding the new dock feature of "switch boards" with its constant moving ring around it very frustrating and distracting. Does anyone know of a way to hide the dock or delete it/ delete that specific button just so i dont have the spinny purple outline constantly moving on my screen? Thanks

Hi, I'm trying to delete my Atlassian account but it's blocked with: "User is last billing admin of a transaction account that has one or more non-cancelled subscriptions." Site: cesurformacion-team-pat5mmdx.atlassian.net — account: julenmauricio.s430663@cesurformacion.com. All products are Free plans and already…

We are using Great Gadgets time in status to view the work item age of in progress work. We have some examples where the original estimate value of a card is 3 days. This has not been edited in anyway, set at 3 days and visible in the card and filter as 3d. However, the time in status gadget is showing 1d for original…

Hi Confluence experts, In Confluence Data Center V9.2.25 when I click on my Avatar and select Network I can hover the mouse on people that I am following and have the option to unfollow, go to their profile page etc. I noticed that in Confluence DC V10.2.18 when I hover the mouse over the people that I follow, it does not…

📢 Update — July 31, 2026 The rollout dates mentioned in this article for existing customers have changed. Due to some unforeseen issues and bug resolutions, the phased rollout will now begin on August 15, 2026 and proceed incrementally over the following 2–3 weeks. We apologize for the delay and will continue to update…

Bonjour, Je souhaiterais savoir s’il est possible d’ajouter gratuitement une nouvelle salariée à notre tableau Trello « Sourcing », en retirant au préalable certains comptes actuellement associés au tableau mais qui ne sont plus utilisés. L’objectif serait donc de remplacer des utilisateurs inactifs par une nouvelle…

Hi there. On 30 September 2026, I added a comment to the ticket. However, the page displays it as "1 month ago". This can be misleading, as the same label was already being shown on 1 October 2026, just one day later. I would have expected the relative time to reflect a more accurate elapsed period rather than immediately…

Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a default template. Is it possible to adapt this template? Currently I edit the page every time. But I'd rather adapt the template. If…

One user cannot edit Target start / Target end in an Advanced Roadmaps plan. The fields are greyed out and the cursor shows a red "not allowed" circle. The user is in group "PM", which has the "Advanced Roadmaps user" permission and Edit access to the plan (Plan access: Restricted, group PM). Other users in the same group…

Hello Atlassian Support Team, I am writing regarding the deactivation of my Jira Free subscription due to inactivity. I received a notification email around August 20 stating that my site/account was scheduled for deactivation due to inactivity. Unfortunately, I could not log in at that time, and my…

After adding the ‘responders’ field to the service request and the work type, on the incident creation screen the field appears with an exclamation mark and is greyed out, meaning it cannot be filled in; it is only possible to add the responders after the incident has been created. As the Slack channel (in our case, the…

I get this error message when I tried to link to a valid confluence or jira url.

Is anyone know How to hide share with organization option from JSM portal or any workaround so that share with option not visible to customer.

Hello Support Team, We are experiencing an issue where the "Automated Log Work Report Gadget" on our Jira Cloud Dashboard is unresponsive and failing to load/generate worklog reports. Best regards, Tolga

I’m trying to understand the data-handling implications of the new Atlassian × Gamma integration, particularly for organizations where Jira and Confluence contain confidential or regulated information. The integration is quite interesting from a productivity perspective — Gamma can use Jira and Confluence context to create…

Hi Bitbucket team, Repository: leach-manga Workspace: kannguyen We cleaned and rewrote the repository history, then force-pushed the cleaned result. The current local Git object database is approximately 75 MB (.git folder is about 78 MB), but Bitbucket still reports the repository size as approximately 555 MB. My…

The descriptions for most of my cards (1,000 cards) has disappeared. I am absolutely livid and cannot find a solution or a way to get the information back or even how to get help from Trello. There is not filter turned on. Cards and their main head title is fine - just no description when the card is opened. Anyone???

I’m currently working as a QA Manager for a mid-sized SaaS company that develops project management and collaboration software. We use Jira for issue tracking and managing our development sprints, and now we’re looking for a dedicated test management tool that integrates well with Jira. I’ve done quite a bit of research on…

Why Trello web app can move all cards in the list only within the current board? It's quite weird to use android app only to move all cards of the list to any list on any board.

I didn't want to sign up for this garbage ever! I don't know how it happened, but somehow I did. I want this shit cancelled immediately!! I don't owe anything, because I never used it!!!!

Hello, Im an ADMIN in the bitbucket of our company, is there a way for me to reset the OTP of a user if the user is not receiving any OTP on his device

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I am trying to pull a report where it shows all the time that was logged for a specific month. without having to be tied to an epic, or a sprint, or anything. Basically, Tom logged 4 hours to a work item in December and then logged 7 more hours in January. I want to be able to pull a report for January and see the 7 hours…

Hi community, I'm working in a team-managed Jira Software project with time estimation enabled (original estimate in hours). Our current setup: * Stories in the backlog * Each story is broken into subtasks (Back / Front / QA) * Original estimate is set on each subtask in hours Expected behavior: The sum of subtask…

Hi everyone, Starting 10th August, we’re opening a Beta of the redesigned Jira work item view: the screen your teams use every day to view and update work. The redesign brings your most important actions and information front and center, reduces the steps to get common tasks done, and makes the overall experience clearer…