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Hello All, and @Tanguy Crusson and @Hermance NDounga As we are using more and more JPD, we are looking for a way to have a tab named "Discovery" like the "Delivery" one that can afford us to be able to see and follow some specific task that are in progress during Discovery Phase. A workaround would have been to use a forge…

Hi, I need clarification on attachment security and form restrictions in Jira Service Management Cloud. My current configuration For Ex: We have 100 Jira Service Management portal customers, all of whom are unlicensed, portal-only customers. I have created an additional form and added an attachment field to it. I have…

I have a database that I'd like to make available via public link. But when I open the public link with the database on it, I'm seeing a bunch of code instead of the table: Is this expected behavior?

Update as of 22 Oct, 2026. Firstly thank you to everyone who has provided feedback and suggestions to our teams. We're excited to announce to changes that we'll also be shipping to the new board: Support for bulk actions - this capability is GA and shipped to all modernised Jira boards including team-managed software…

I created my account with missed character. I need intellectus-sceleStus instead of intellectus-scelesus/ So how can I fix it?

I cannot access my account. Please help I did all the things you provide in the guide and still couldn't log in to Please help

I need to change my payment on ur site without going through PayPal how can I do this so I can get caught up on my bill my invoice is IN-008-752-133 Lisa Inman email linman1962@gmail.com phone 9183811597 if u need to contact me and want ur money Thanks

I'm the organization admin (and only user) of my Atlassian organization, and I'm trying to authorize an OAuth client ("Muse") for Trello's official MCP server (https://mcp.trello.com/v1). At the workspace consent step, selecting my Trello workspace shows "Permissions are blocked for these workspaces — Contact your…

Hi community, I'm working in a team-managed Jira Software project with time estimation enabled (original estimate in hours). Our current setup: * Stories in the backlog * Each story is broken into subtasks (Back / Front / QA) * Original estimate is set on each subtask in hours Expected behavior: The sum of subtask…

Hi Community, We have the following Jira Cloud hierarchy: Epic └── Story / Task ├── BE Sub-task ├── FE Sub-task └── QA Sub-task Our users log time mainly on the Story/Task subtasks. On the Story/Task level, Σ Time Spent correctly includes the time logged on its subtasks. However, at the Epic level, the Time Tracking field…

I have a Trello account and all boards display on my mobile, but one board is missing from my laptop. Can anyone tell me how I get the board on my moible to display on my laptop? Both accounts have the same email.

Hi. I'm trying to create an automation flow that will send a message to a Slack channel that corresponds to the selected value when the user changes the value of a specific field (in this case, it's a custom field). This was previously implemented with IF/ELSE blocks, but I'm looking to optimise the automation to cut down…

Hi everyone, I’m the Head of IT Development at a company with around 200 people using Jira. We already use a popular Jira app for time tracking and resource planning, and the timesheets work great. My whole team logs their hours, and I can break them down by account, project, or team. Capacity planning, though, is a…

I am currently trying to gather user data for a bitbucket instance. However, I do not have the "Export" feature to complete the following instructions: * Login to Bitbucket:* Use your administrative credentials to log into the Bitbucket instance. * Navigate to the Administration page by clicking the gear in the upper…

Hello Bitbucket Support, My Bitbucket Cloud Free workspace has exceeded the 1 GB storage limit and is still in read-only mode. I have rewritten the Git history of my repository mita-hrm using git-filter-repo to remove historical versions of four large DOCX contract templates. I then restored and committed the latest…

 Hello Atlassian Support Team, I am encountering an issue when running a Bamboo plan inside a Docker container on an AWS Elastic Agent. The build attempts to publish a compiled binary artifact so it can be displayed in the Artifacts tab in Bamboo. However, artifact publishing fails with the following error:…

Hi. Unsure if this is the right forum to raise this type of query but couldn't find other options. Also no suitable category types so have selected type 'Account' to enable me to raise this question. Please advise if there is a more appropriate forum. Many of the events of interest to myself and my team take place at times…

Dear Atlassian Support Team, We have scheduled the deactivation of our Jira Standard subscription for November 16, 2026. However, we would like to stop the subscription and avoid any additional billing before that date. The subscription page shows that deactivation is pending and that we can continue using Jira until…

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Hi everyone, we’re excited to announce a Remix with Rovo Giveaway! Five lucky winners will each receive $250 and many of your submissions will be featured on our public Remix with Rovo Gallery (helping to provide inspo to the rest of your peers!). All you have to do is enter our Giveaway by submitting your remix per the…

Team, given the recent reports of PHP vulnerabilities, could you confirm that our Atlassian environment is fully patched and whether any components or integrations are affected? Please share any findings or required remediation steps.

I've been doing Jira admin work for a while and I still don't have a good answer for this one. Someone asks me to clean up old custom fields. Before I delete anything I want to know what actually breaks: filters, boards, dashboards, automation rules, workflow conditions. Right now I search JQL for the field name and hope.…

Hi When trying to do a test run of a single space from our confluence data center instance to a cloud instance, no spaces show as being available to migrate from our data center instance after in our cloud instance going to setup > selecting source > selecting method (Migrate spaces and Marketplace Apps) > Select spaces to…

Calling all dashboard enthusiasts! Over the coming months, we’re upgrading Jira dashboards to give teams a more flexible, visual way to understand work, spot risks, and share progress across Atlassian. For years, Jira dashboards have helped teams keep an eye on projects, work items, and progress. But as teams rely on more…

On acli 1.3.22-stable (OAuth auth), acli jira workitem assign (and edit --assignee) consistently fails when assigning an issue to a specific user — including @me, the user's email, and the raw account ID. The identical assignment succeeds via the Jira REST API with the same account, so this appears to be a bug in the CLI's…

Hi all - I’m Head of Delivery at a small company and I’m looking for advice on where to tighten up our Jira configuration and team process without burying a small team in overhead. Background on our team and setup is at the bottom. The problem The team is used to working together informally (Slack requests, picking things…

I created an automation to add up the story points from tasks within an epic and put them in the epic story points field. It should add them up any time there is a change to any task's story points field. The log says it is doing it, but there is nothing being put into the story points field in the epic. I have attached…

When we use GitHub for Jira connect app to integrate our Jira instance with our Github repositories, JWT token is generated and used for authentication everytime when Github calls the Jira. 1. Where does the generated JWT token reside? 2. On what frequency, the JWT token will be rotated?

Hi all, I'm new to Jira. I want to be able to enter in task names, durations, dependencies, and a start date, and have a schedule be auto-calculated for me, including being able to see the critical path. How can I do this?