Atlassian Community

Hi Atlassian team, I’m referring to this previous request: [Team-managed Project] [Time Tracking] - Add functionality for users to start and stop a live timer to track/log the time worked on an issue We are currently facing the same problem described in that issue. In Jira Server/Data Center, we used a plugin that allowed…

Hey there, I never had this issue before, but now I can't fix it. Every time I open the Trello App it automatical maximises the Window and the three red, yellow and green dots in the left upper corner (I use a mac) also disapear…. I can only hard close (cmd +q) the App, but everything else isn't workling anymore. Anyone…

Ao acessar o app do jira de Team Reports, com.gebsun.atlassian.reports.free/myworklogs-report-page, aparece erro ao recarregar a pagina, isso esta acontecendo com vocês?

I am trying to configure My project help center page, it seems there is no option to make logo bigger, I tried to upload bigger logo as well but it still appear small. Apart from that in right corner My request logo is present but there is no option to add label to that logo so that it indicate properly that its for my…

Hello dear community, while it is great that we can see the history of the ticket description in the activities tab, it is of limited use if we cannot use this to restore text. In the history, tables are formatted using atlassian wiki markup. But the jira and confluence cloud editors no longer accept or auto-detect that…

In Jira Dashboard, I am trying to locate a start and end dates when creating a bar graph to show the quarterly report dates for the Australian financial year. Commencing on the 1 July 2026 and ending on the 30 June 2027. This would reflect the number of ticket requests raised by Jira customers. Unfortunately, I can only…

We are on Jira Service Management Cloud, and utilise the Assets CMDB for a list of our customer organisations. I want to attach a license file to the Customer Asset, and then when a customer raises a certain work item type, it would automatically grab the attached license file from the asset, and attach it to the work item…

hello everyone

As I’m trying to put what I’m learning into practice, I’ve realized that this information doesn’t seem to be accurate. For example, when it comes to the Assignee field, I can’t configure a description for it.

We have now got CSAT working but we cannot see which tickets it is being sent from without creating test tickets. Is there a way of reporting on this, so we can be sure that they are being sent (previously they stop sending without us knowing). Thanks - Stephen

I am creating a service for which I want to fetch all the pages which have restriction "Only specific people can view and edit" set to it. I tried this endpoint confluence_base_instance/rest/api/content/{id}/restriction but in this also there is no where explicitly specified that this is a restricted page. Is there any…

Hi, How do I reactivate my Loom account and restore my videos?

Hi Hope all doing well. My name is Saeed Ahmad. And I am working in customer services company in which we deals with every type of customer. we actually provide SEO and Digital Marketing services to different Businesses. So, anyone can help me in this topic.

Hi everyone, I'm looking for a better way to manage and visualize release dependencies across multiple teams and technology stacks in Jira. For context, my company uses a single Jira space/project structure to support five tech stacks: * PHP * Java * Next.js * Python * Flutter In addition, our Java releases are organized…

Hello, This morning I logged in my Bitbucket account but as I navigated to the email settings (for the account https://id.atlassian.com/manage-profile/email%29 , it somehow removed the email, logged me out, and next time I logged in it created a new account with the same email. It may or may not be related but I actually…

Hello I want to know if it is possible to have a sprint field for a sub-task In case of YES, is the sprint value of the differents sub-task linked to a storie can be different between the different sub-tasks and between storie and sub-task THANKS

Im trying to figure out the basic structure / setup of a rule. Essentially I want to enable a rule (either schedule based or when a ticket is linked / removed as a child) that will index the projects that are children to the ticket and then correlate that into a custom field on the parent. So for example: Ticket 1 has…

Hi Community, We have the following Jira Cloud hierarchy: Epic └── Story / Task ├── BE Sub-task ├── FE Sub-task └── QA Sub-task Our users log time mainly on the Story/Task subtasks. On the Story/Task level, Σ Time Spent correctly includes the time logged on its subtasks. However, at the Epic level, the Time Tracking field…

I am based out in Bangalore, India and have 20 years of experience in software development & delivery. I am interested to go through training and get the exam for the APB-710 Jira Align certification. I could not find the much details about APB-710 Jira Align syllabus content and steps to get the certification. I would…

I want to create a numeric field, which has the age of the idea in days, calculated from the created date to today

Hi, I am unable to turn on Pipelines in my repos. When I go to Settings of the particular repo then Pipelines and Finally Settings I can see a slider button to enable the pipelines. When I click it, it just changes to grey but nothing actually happens. If I refresh the page the button is back to disabled. I have MFA auth…

Hey, I've happened to miss a trello message, following which my private nonprofit board was deleted : https://trello.com/b/DwUhH3S6/gbd any chances it is "closed" only and I can recover the information to this new account (or reopen my old account, for which I still have the credentials?) thanks Yoav

Confluence Needs a Native “Content Health” Feature After working with Confluence in a large enterprise environment, I’ve noticed a recurring challenge that rarely gets enough attention. It’s oversized pages. This was one of our major issue for us leading to performance issues, especially when a large team access it, they…

I can't access 2FA because I can't log in, and i can't reset 2FA because I need an authenticator code, but I can't access an authenticator code, because I can't get a QR code to scan because I can't log in!! HELP!!!!

I'm not sure if my desired use is reasonable or how it would be billed. I am a broker for a small real estate office. Right now I track upcoming deadlines, etc on a card inside of a board and reach out to each agent individually with reminders, status updates, questions, etc on our end to keep on top of the details. Is…

Hi Everyone! I am trying to create an automation for the following: User creates a ticket requesting X amount of devices. I want the automation to perform a lookup to Assets, and select the first X of this list - to link that exact amount to the issue. Jira Automation does not allow you to set the Number of search results…

Hi, I am trying to enable rich-text functionality for a custom paragraph field and despite extensive efforts to find the setting, I've not had any success. The documentation that I came across was part updated with new Jira lingo mixed in with old references to stuff that's been renamed or changed in the platform but based…

hi, i have update to bitbucket 3.4.32 from 3.4.31 but keeps just on the sourcetree logo on win11 . i have recieved a blocked app on windows smart app alert notification about signature verification files. Please check whats going on with last version. I have downgared to previous version since this one keeps on source tree…

I want an easier way to add time on a ticket. Having to click the three dots, then choose Log work, then fill in minutes/hours, then submit is very tedious. Is there any native dashboard add-on or marketplace tool that would add a sidebar panel of buttons to quickly add +1m, +5m, +15M, +1h, with a double/triple click to…

Whenever I provide users with links to Confluence documents, if they are not logged into Confluence, they receive an error instead of being redirected to the login page. A similar phenomenon occurs when clicking on a link to Confluence Cloud from an Intranet site that is logged in with SSO. Instead of being sent directly…