Atlassian Community

How can Confluence Version History support a formal review and sign-off process? We use a live Confluence document to manage controlled documentation. Changes are made directly in the document, and the rationale for those changes is discussed through comments. A manager reviews the comments, provides feedback, and either…

What we see API response: size: [13], isLastPage: true. There is no next page. Project settings → Customers page in the UI: [50] customers. Difference: [37] customers appear in the UI but not in the API response. The 13 returned customers are the first 13 rows of the UI list. Every customer after that is missing, including…

Hi, I've been really excited about the new Individual Capacity Planning View as it's something that's been a missing cog for a long while. But it's still very very basic - really keen to understand if there is a development roadmap and what that looks like and when? Also very happy to contribute feedback

I'm trying to model dependencies across different product releases in Jira so we can create a master roadmap and clearly visualise delivery critical paths. The challenge is that a release (<span>fixVersion</span>) cannot directly have issue links such as <span>blocks</span> / <span>is blocked by</span>. Because of this,…

Site: mydigitaloffice.atlassian.net Project: TPS (service desk ID 3115) Channel: Embeddable widget, widget type, widget version 2026-09-28_12-27 Every message returned by the virtual service agent in the embeddable widget renders as a card reading "Unsupported doc" instead of the answer text. This affects all bot…

I was wondering if the Loom team ever intends to create a Loom meeting note taker that isn't a bot in a meeting. Many note taking applications are now creating something that records screen and/or audio on the persons laptop or mobile. Is there ever a plan or considered roadmap item?

I am trying to permanently delete my account but am blocked by the error: 'User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.' This is a free tier instance. Please manually terminate all active background entitlements and subscriptions so I can close my account.”

Calling all dashboard enthusiasts! Over the coming months, we’re upgrading Jira dashboards to give teams a more flexible, visual way to understand work, spot risks, and share progress across Atlassian. For years, Jira dashboards have helped teams keep an eye on projects, work items, and progress. But as teams rely on more…

Hello, U would like to redo a training module, not just review the module but start it over from the zero point. Is there a way to do this without creating a new account?

 Update on October 23, 2024Thank you, community, for your feedback and comments on this post. To address the top 3 asked questions below: (1) Support for Asset field: The old transition screens will continue until the Asset field is supported on the new transition screens. (2) Shortcuts: We’re working on improving the…

Hello team , I’m on Integration Enablement team, I’m unable to comment/assign tickets to myself. Can anyone please guide me the process how to request and where to? Thank you.

Hi everyone, I'm a developer looking into one migration problem: Confluence Cloud has no user macros, so they break after moving from Data Center. If you've done this migration (or are planning it), I'd love to hear: About how many user macros and pages did you have? What did you do with them? Which ones were hardest to…

Currently, in OpsGenie, when an alert is created and assigned to several response teams, only one message is created in the selected Slack channel to notify users of new alerts. In JSM, as Slack integrations are configured at team level, I have had to set up the same integration (with the same Slack channel) for each team.…

Hello. I am using a translation tool to write this message. When I open a page in Confluence using Chrome, an error like the one shown in the image appears briefly during the page transition. I have the appropriate permissions, and the page reloads without issues after waiting a few seconds, but the error appears every…

Hello, In our team-managed project MT, the Fix versions field is available for issue types such as Story and Bug, but it is missing for User Story. Versions are enabled and the project contains multiple versions. We can see and edit Fix versions from the List view for User Story issues. However, when editing the User Story…

Problème en créant une sous tache alors que tous les champs du ticket sont déjà remplis: Impossible de créer la sous-tâche Responsable: Responsable est obligatoire.; Type d'offres: Type d'offres est obligatoire.; Renouvellement / Nouveau projet: Renouvellement / Nouveau projet est obligatoire.

Hello, We have bee using Confluence under 10 Users and accidently added 1 additional user which we have later remove as of now we have active 10 users but our workspace is showing deactivated. Can you please immediately address and activate the work space?

Hi Atlassian Community, I am experiencing an issue with the Security Level field on a workflow transition screen and am trying to determine whether this is a configuration issue, limitation, or bug. Problem I added the native Security Level field to a transition screen. The field appears correctly, and users can select a…

I'm trying to add long links in the fields of hiperlink, however it's limited to 255 character. To avoid that, I'm trying to add the field type Long Text, but there's not this option in Jira Product Discovery. How can I add?

They are annoying. Day after day after day. The "X" removes them for the day, but they come back again and again and again. Thanks!

Traditional project-management tools are great at organizing work between people. But AI agents can now do more than provide suggestions—they can investigate issues, write code, run tests, and complete parts of a task. That changes the workflow. Instead of simply adding an AI assistant to an existing project tool, an…

TL;DRs are in BOLD. Background: My organization's internal customers are accustomed to (and largely prefer) working out of email rather than navigating to ticketing portals. We have both JSM & HappyFox, utilized for different purposes. I'm wondering if the following HappyFox (HF) features have equivalents in JSM. * Forward…

For our enterprise service desk we are always looking for feedback and surveys from users. Unfortunately, the email that goes out requires multiple clicks and most users don't take the time to leave a survey let alone any comments. Does anybody have a way to get better feedback? Native functionality, plug-ins, etc. Just…

Hello Jira Enthusiasts, I am New to Jira JSM and want Guidance, Resources, any documents to start CMJ from your experiences. our team focus is to test particular things like settings, configs, automation rules in sand box and have to move to the production.

Hi there, I work at a company that use JIRA and we want to change to a fresh plan because we cannot change the administration access as the person has left the business. As such, we can't make the feature changes that we want (like introduce EPIC tickets for example). Our IT Services provider says they can't change the…

Looking for free, easy to use, and top recommended choice! Using server version!

Hello Community! I have a question/observation - one of my automations is creating a Child Issue of a different Type when the status of the Parent issue is set to a specific one (E.g. Ready in XXX). This new Child Issue is prefilled with specific details into standard/custom fields, and one of those fields is a translation…

We're exploring Jira for managing recurring operational work in a service-based business rather than traditional software development projects. Some examples include: * Customer requests and follow-ups * Scheduling field teams * Equipment and vehicle management * Recurring maintenance tasks * Internal operational workflows…

Introducing The Atlassian Rovo Agent for Gemini Enterprise, powered by A2A Atlassian Rovo is Atlassian’s AI that understands your projects, people, code, and history so it can bring real-time context to every workflow across your Atlassian apps and integrated tools. Today, we’re excited to bring that intelligence directly…