Atlassian Community
Discussion List
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How to export a query search result?
In the All work tab I have a query and I want to export the results, since today I don't have the kebab menu and the filters are also under a button. How do I export now?
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i want to make a test management tool, right now using google sheets.
In google sheets there are many problems like duplicate testcase and the management is also hectic. Could you suggest some ways and requirements to do this. Like we can use db or something like that. if there is a tool which exists please me mention that also. I am thinking of making a framework also.
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What is the best test management tool for Jira?
I’m currently working as a QA Manager for a mid-sized SaaS company that develops project management and collaboration software. We use Jira for issue tracking and managing our development sprints, and now we’re looking for a dedicated test management tool that integrates well with Jira. I’ve done quite a bit of research on…
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How do I email the results of a filter as a CSV attachment?
I want to send a list of the open tickets to a specific email address each week. I have a filter that gets me the list. I can export the results of the filter as a CSV file, but that doesn't get emailed. I can create a subscription that emails the results of the filter, but the list is put in the body of the email as a…
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Custom Google Chat Messages through Automation
Is there a way for Jira to send a google chat nonfiction to a google space through the automation function within Jira?
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JSM/Operations - How do you detect/trap an API Error on Phone Calls?
Before you get eager - this is not a simple problem - I've been racking my brains for a good chunk of time - even Rovo is frowning at me. The situation: We have an Phone Line setup with Twilio (not a fan - we'd like to have other options you know). Apparently some time back in September Twilio blocked forwarding - so the…
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Блокування дошки
Привіт! я не розумію чому заблокували мій аккаунт. я оплатив підпкиспум на рік і якщо я не помилився то во оплачено до 08.2027року. для одної дошкимумм. але бачу що був виставлений ер рахунку: TRINV-41261202 Дата: 24.09.2026 17:33:57 439,20$ тому що я помилково додав людей не на дошку, а на робочу область, це відбулось…
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Is it possible to make Epic/Task templates with sub/child Tasks
I'm managing a video game development team and we have come to a point where our pipeline is pretty concrete and task creation/delegation is pretty much consistent every time. Usually the way I make tasks Is this "Create Epic->Create tasks for each team->teams break them down into child tasks if necessary" The first bit of…
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Rovo Dev keeps creating new PRs to add a .rovodev/.review-agent.md
For every PR I that I open in a repository, Rovo Dev creates a second PR to add a .rovodev/.review-agent.md. I don't want these files, and I don't want these PRs. I can't find any toggle to turn this behaviour off and Rovo wasn't even able to correctly identify the behaviour. How can I prevent this behaviour, while still…
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Voice Notifications Not Working After Opsgenie to JSM Migration – Brazil (+55)
Hello Atlassian Support Team, After migrating from Opsgenie to Jira Service Management (JSM), we identified an issue with voice notifications. Voice calls worked correctly in Opsgenie before the migration. However, since migrating to JSM, we are no longer receiving automated voice calls. Tests performed: SMS messages and…
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Force garbage collection on repo?
Hello Atlassian Support team, My repository "rdp" (in the "vulduovlak" workspace) has exceeded the 1 GB size limit and is currently locked in read-only mode (pre-receive hook declined). I have already used git-filter-repo locally to remove heavy C# debug folders (bin/obj) from the entire history. My local repository has…
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How are you simplifying project intake into Jira?
Hi everyone! In my organization, stakeholders submit business cases in Excel. We then enter that information into a project charter in Word. I'm looking for an easier way to bring that information into Jira without entering it all again. Has anyone found an approach that works well? I'd love to hear about options with or…
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Refund Request
I accidentally added a person to two Trello boards. Since this person has not used either board and has no intention of doing so, I would like to request a refund for the charges incurred. Thank you for your understanding.
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New Time Zone rules for Java and thereby BitBucket
Here in Alberta, we'll now be staying with MDT on Nov 1st. Where can we pick up a Java update to support that? Seen articles on how to change TZ, but not the rules inside.
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Jira DC to AGC Migration: Script runner plugin
Hi I am using the ScriptRunner plugin in my Jira Data Center environment, but it is not available in Atlassian Government Cloud (AGC). How can we manage the ScriptRunner functionality—such as Field Behaviours, workflow post functions or conditions, incoming email handlers, script listeners, etc.—in AGC? Incoming email…
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Label filters are stripped from Trello URLs, while member filters persist
Hi, I’m experiencing a regression with Trello board filters saved in the URL. I use bookmarked filtered views of the same board as part of my daily workflow. Steps to reproduce Open a Trello board. Apply a label filter, for example Sales. The filter works correctly and Trello generates an URL like:…
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Dash Board and saved custom filter
I am under the impression that Jira dashboard allows you to create charts using a saved filter's statistics in video below. However, I am not able to get the filter to show. see video from 2:44. does this have to do with free version? https://www.youtube.com/watch?v=tlhs77aA1O4&t=64s
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Can't get a real diff when page is edited via MCP
It doesn't seem like I can get a real, proper diff between versions of a page when updated via the MCP. Looks like the MCP only does full text replace, and Atlassian doesn't do any kind of real diff. It just says EVERYTHING is edited, rather than doing a real diff to see what changes were done between the 2 versions. WTF.
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Unable to generate API token for Atlassian Jira
Hi, Create API Token is disabled for me and also API token app corresponding to Atlassian Jira is not shown, I see only Bitbucket as API token APP. Requesting help in fixing this issue Used below URL for generating API token. https://id.atlassian.com/manage-profile/security/api-tokens
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Tagging guest users in databases
Hi - is it possible to tag guest users in the database fields. I can tag them in the normal pages in the space they have access to but it doesn't work the same way in databases. I can only tag the internal users. If this functionality is not enable, is there a workaround?
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Auto-Schedule in Plans for Jira Cloud is not moving dates for dependencies
I have set up some Plans in my Jira Cloud instance and set the necessary settings under Plans to auto-schedule. However, when I move a start or due date it is not automatically moving the successor work item's dates. I have the dependencies set to 'blocks' / 'blocked by". What can I do to get this to move the dates…
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Improve @mentions – prioritize members already participating in the discussion
One thing I really miss from the previous Community platform is how easy it was to mention people already involved in a discussion. Previously, typing @ would automatically suggest relevant members , including the original author and people who had already replied. With HLV, this behavior is gone, and the mention search…
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The view "jumps" when dragging/moving tickets in the backlog
I am trying to move tickets up and down in the Jira backlog, but the list/screen keeps "jumping". Example: I grap a ticket (or group of tickets) and start dragging it down. After a second or two while I am scrolling downwards, suddenty the view jumps up, back higher up in the list. Is this a problem others have…
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Trying to establish my Atlassian Cloud account. Totally confused about how to set that up.
Hi, I'd like to check on the integration status of my Northbay Restaurant Design account, and also I own the existing Loom workspace “Northbay Restaurant Design.” My Loom personal settings confirm that my account is connected to Atlassian. When connecting Perplexity through Atlassian Rovo MCP, authorization stops with:…
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Webinar - IT Asset Management at Scale: Panel with Osttra and Flexera
As organizations grow and digital ecosystems become increasingly complex, efficient IT asset management isn’t just beneficial—it’s business-critical. Join us on August 27th for an exclusive panel webinar, IT Asset Management at Scale, featuring experts from a Customer at a global investment firm Osttra, Flexera, and…
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Some cards appear in several swimlanes (Grouping: Query, Kanban boards)
When I have swimlanes with differenct JQL queries like these two… swimlane 1, query: text ~ blabla swimlane 2, query: priority = Emergency Then a card that matches both queries will now appear in both swimlanes. Before 2026-10-28 (yesterday), each card appeared only once, in the first swimlane with a matching query. Does…
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Rovo accessing Jira Assets
Hi lovely community I have set up assets bot to help with queries based on the assets skill ( I understand it's stil in beta" I tried doing some prompts but i get a error stating "The IT/Hardware assets schema (such as Schema 11) is restricted" I have assigned the app (Assets) to the agent and have given it user access…
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Bitbucket Linux Docker Runner — Cache upload fails with S3 ReadTimeoutException
Hello Atlassian Community, We are experiencing a persistent cache-upload failure with Bitbucket Pipelines running on our self-hosted Linux Docker runner. Environment Runner version: 6.1.2 Repository: mirocksdevops/hostinghome-ci-cache-benchmark Affected pipeline: #3 Cache archive: approximately 226.8 MiB Compression…
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we have Kanban project ,so we want to migrate to other lifttest project with configuration
Description Copy and migrate the configuration from the Kanban Board projectto the LiftTest board We should only copy the configuration and not the actual board tickets. This is not a migration; this is a replication of the board, so KAN board project should remain operational and unaffected.Both Product and Development…
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How do you identify and optimize unused Jira licenses in a growing organization?
Hi everyone, As organizations grow, managing Jira, Confluence, and Jira Service Management licenses can become challenging. Some users may become inactive, teams may change their requirements, and organizations may continue paying for subscriptions or features they no longer need. I'm interested in learning how other…
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