Community resources
Community resources
Community resources
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not using our runners and pipelines are queing for over 10 minutes but status says no issues with pipelines
- Question
- bitbucket
- bitbucket-cloud
- cloud
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@Trudy P Claspill I read this dialog Solved: Jira automation to set Target End using smart valu... and tried to apply the same logic to mine automation but it isn't working. I created a v...
- Question
- cloud
- jira
- jira-cloud
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"You don't have permission to create issue in this project" with the Jira API with a service account
I'm creating Jira issues via the v2 RESTful API with a standard user account by using an API token. Everything works fine. However, if I do the exact same thing with a service account, I get "...
- Question
- cloud
- jira
- jira-cloud
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This is maddening! Right now, I'm logged into an old free account so I can get support. I cannot get into my paid account. I am being prompted to check my authenticator app, but there is no number an...
- Question
- authentication
- cloud
- paid
- trello
- trello-cloud
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Hello everyone, I’d like to ask if anyone here has recently completed a migration from ServiceNow to Jira Service Management (Cloud). In my case, the scope involves around 150,000 tickets to be mig...
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We have recently upgraded to Jira Service Management Premium. We have 2 Service Projects under that, but its hard to understand if we are charged per Service Project (which i believed we would be) or...
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Hello All, I am working on a Work Management Project that is centered around product change requests. The changes require multiple approvers, and these approvers can be different from request to req...
- Question
- automation
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I am a workspace admin. I have users that request to join a board. I want to be able to add them as observers, but when I go in the app or browser (Chrome, Edge, or Firefox) and look at t...
- Question
- cloud
- join
- observer
- trello
- trello-cloud
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At Snapbytes, we're driven by your feedback. One of the most common questions we've heard from teams working across multiple timezones and shifts is: "What happens to a critical issue that's created ...
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When uploading a csv file with multiple projects using the old experience, what are the options for the "Project Type" field? i keep getting an error when i specify a project type as "Software"
- Question
- cloud
- jira
- jira-cloud
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In Jira Product Discovery, we created custom fields with the type "Select". I would like to prevent users to select some options because they are deprecated, but not loose historical data of previous...
- Question
- jpd
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Accurate time tracking is essential for project transparency, team productivity, and reliable reporting. Yet, for many teams using Jira, time logging can quickly become a tedious chore - lea...
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If you see the following error while trying to feature pages or blogpost using News Board or News Board Lite apps: Unable to check item state: news-featured There was a problem communicating wi...
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Hey ! I want to create some automation for my roadmap in Jira. And there is one I can't make : to updates the dates of my parent work items based on the children work items dates. &n...
- Question
- advanced-roadmaps
- automation
- jira
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I want to be able to display the issues in my plan, grouped by category. This used to work fine, but I’m now experiencing a malfunction or bug. Here’s what happens: In the plan, I click on View s...
- Question
- cloud
- jira
- jira-cloud
- jira-software
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Hi everyone, I have a Jira Automation Rule that updates the Due Date of tickets based on a PDI Location. Currently, I’m importing tickets via CSV and the due dates are being set, but I want to enhan...
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hi, I have an account subhan.inamdar@invisible.email. but i lost the password and when i try for recovery link, the mail goes to that email ID, which i don't have access. Also when...
- Question
- account-identity
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Hi everyone, I’m experiencing a strange issue with the Dashcards Power-Up in Trello. Some of my Dashcards are showing overlapping numbers and labels, making the information unreadable. Here’s an e...
- Question
- cloud
- dashcards
- overlapping
- trello
- trello-cloud
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I can't change my email or any information on my account because it says it is managed by a company called aurisrobotics, but I don't know who that is or how they are admins on my account. I want to ...
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I am trying to integrate the confluence which is hosted my my data center or where the url is either docs.companyname.com or confluence.companyname.io with mcp server. Do I really have any set up co...
- Question
- confluence
- confluence-data-center
- data-center
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I have a form that our agents use to capture vital change control details. We want our customers to view the information on the form but not to edit any of the details. How do we get the form onto th...
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Hello Support. We have JIRA and Service management. Some projects use SR, Inc, Problem and changes. will the upcoming change of October 16 2025 change anything? Will the end user be able to open a ch...
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Super excited to hear that Cycle is fully joining JPD. We were planning to build our own set of scrappy apps on top of JPD to try and get exactly that functionality that Cycle offers. However, from ...
- Question
- jpd
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Hello all, I've tried to search in the forums and Jira roadmap etc. One of my biggest gripes at the moment is that where I manage multiple projects, all with external clients. My notification...
- Question
- cloud
- jira
- jira-cloud
- kanban
- notification
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Hello, I'm trying to take a money value within a custom field and look against a range to return the number back from it. For example: customfield <= 1000 return 1 customfield ...
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