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Facing an issue with the "Project Type" field when uploading a CSV (Old experience)

Elias Ely
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September 29, 2025

When uploading a csv file with multiple projects using the old experience, what are the options for the "Project Type" field?  i keep getting an error when i specify a project type as "Software"

3 answers

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2 votes
Answer accepted
Christos Markoulatos
Community Champion
September 29, 2025

Hi @Elias Ely , try "software" with small S, worked for me

Project name Project type Project Key Issue Type Summary Epic Name Issue ID Parent Start date Due date Labels
Fleet Optimization Platform software FOP Epic Optimize voyage planning algorithms Optimize voyage planning algorithms 1001   ######## ######## DEMO
2 votes
Dirk Ronsmans
Community Champion
September 29, 2025

@Elias Ely ,

When I try to import one I get the following as heads up:

For the CSV import to be successful, you must specify a CSV header row that corresponds to the Project type. Available project types are: software, service_desk, business.

 

keep in mind this might be case sensitive. What is the error you are getting at import?

Could also be that might be referring to the type as in "company-managed" or "team-managed"

0 votes
Elias Ely
I'm New Here
I'm New Here
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September 29, 2025

 Thanks a lot @Dirk Ronsmans @Christos Markoulatos , yes it is case sensitive i figured that out when the "Business" entry did not work. I am however looking for type that will create a scrum project and i am unable to get that with "software". Any suggestions?

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