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My account says managed by admin, but I don't know them

Tom Smith
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September 29, 2025

I can't change my email or any information on my account because it says it is managed by a company called aurisrobotics, but I don't know who that is or how they are admins on my account. I want to change my email address. Is there a way to do this?

1 answer

1 vote
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2025

Hi @Tom Smith ,

 I've raised a support ticket for you to discuss this with our team and you'll be emailed updates.

Tom Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 29, 2025

I don't have access to that email anymore @Nivedhya Vikram 

Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2025

Hi @Tom Smith ,

Please use the support link : https://support.atlassian.com/requests/TRELLO-221157/ to check the updates. 

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