Hello, I created an AI agente for my project and everything was ok. After 1 day I have a real strange situation: in the customer portal the agent is still available and fully working but in the bac...
I am using SourceTree 3.4.26 with system Git 2.51.1.windows.1 on Windows 11. Sourctree is randomly crashing, I have tried uninstalling as well as deleting all the data in C:\Users\<user name...
If you’ve ever tried to analyze how much time your team spends on tasks in Jira Cloud, you probably know the pain: exporting issues to CSV, juggling spreadsheets, endless manual sums, and formulas th...
Hello Atlassian Support Team, My name is Abdullah Algharsi, and I am the site administrator for greenland.atlassian.net (email: algharsi11@gmail.com). On September 17, 2025, I received an email not...
Consider the following scenario: your compliance department urgently needs to be quickly made aware of who changed what in Jira. Perhaps a work item was removed, a workflow was updated, or a project ...
¡Ya está disponible la grabación del evento CRM con Jira y Service Collection de la comunidad de Asunción - Paraguay! Durante esta sesión aprendimos cómo es posible utilizar Jira para gestionar tod...
Hi Everyone, We're exploring an exciting enhancement to the new backup and restore experience: adding support for backing up and restoring app data for Marketplace apps that have the 'Runs on Atlas...
Hi all, we have an alert come up which goes to our Level 1 support. but if they ACK it and then realise that its complicated, they want to assign to a level 2 person. Now we've asked level 2 team m...
An automation rule in a Team-managed project is failing with the error 'Additional fields contains invalid field(s) in update or fields section. Story point estimate'. The project is Team-managed, a...
My Smartphone is broken, till then i dont have access to Atlassian, which i need for the work
Hello, I have a collegue who is unable to log in in her atlassian account, how can I contact support to check her account ? “Er is iets fout gegaan tijdens het uitvoeren van je verzoek. Nous trav...
Hi everyone, I’m using the Virtual Service Agent (VSA) in a team-managed project. Currently, when a chat is escalated, the first message from the conversation is automatically used as both the tick...
I want to write an automation rule, where, when i assign a work item to a particular user, then the TEAMS field should get auto populated with a value. But Teams field is not coming in the actions op...
We can't remove a workspace in Trello of a colleague who left the organisation. He was the owner of the workspace. How can we remove his workspace from our Trello environment? Thank you in a...
why can't my rovo answer my question? i don't think my question is that complicated
Your hotshot developer just gave their two-week notice. When you ask why, they cite burnout. You're shocked—but should you be? Three weeks ago, they were juggling work from four different projects si...
Is Jira Cloud Down now?
...s simple. Try it as is,” says the Guide. And yet, this simplicity often proves to be an illusion. Scrum’s true power lies in its tolerance for uncertainty, but organizations hate uncertainty. S...
掲題の通りですが、admin権限を持っているアカウントがadmin権限の委譲をせずにプロジェクトを離れてしまったため、ログインができなくなってしまいました。 そのadmin権限のユーザーアカウントは生きているもののアカウントにログインしてたメンバーがすでにいないためログインができなくなっております。 その結果、既存のメンバーへのadmin権限の移譲ができなくなっています。 こういった場...
Hi all My company has some data in ClickUp we want to migrate across to Jira. I have been using the 'External Import' -> 'ClickUp' tool with inconsistent results. I am an admin in Jira and an Ad...
I had to delete my cookies this morning and once I did I couldn't get into Trello. I can now log in but its telling me to create my first board. Is there a way I can recover my boards?
Hi Team, We are implementing a workflow that processes JIRA tickets and needs to connect to an external Grafana MCP for analysis, or directly to Loki/Grafana ingress endpoints without using Grafana ...
Hi everyone, I'm building a workflow in Jira Service Management (Team-managed project) and I’d like to ask for advice on how to manage status visibility between internal users and customers. Here’s...
When a comment is provided in task, want the same comment to be automatically added in the Linked or Associated EPIC
In March 2025, the Instructor Alex shared his view that Atlassian is going to rename the term "Issue" to "Work Items". Personally, I am really fed-up calling tickets as issues even to a Story,...
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