Rovo - The response took too long and timed out.

[Phương Hoàng Thị Mai]

why can't my rovo answer my question? i don't think my question is that complicated

[Jorge Luiz Lustosa Cammarota]

• Server Overload: The servers that process the Rovo request and run the AI model might be very busy, taking longer than usual to respond.

• Request Complexity: Although you mentioned the question isn't complicated, depending on how Rovo interprets it and the data it needs to access (in your Jira projects, Confluence, etc.), the query might become complex and take longer to execute.

• Temporary Connection Issues (Backend): There might be temporary slowness or failure in communication between Rovo and the data systems it queries (such as your organization's Jira or Confluence). Atlassian has previously registered timeout cases that were related to searching custom fields or internal configuration/flag issues.

[Phương Hoàng Thị Mai]

I have tried to reproduce the bug by configuring a similar agent on a different site, which worked perfectly. but somehow, the same bug still comes up with the agent on this site (the one that i have taken the aboved photo). what should i do?