How can I have access without my Android Smartphone, i dont have the Smartphone anymore

[Ruva Martinaj]

My Smartphone is broken,  till then i dont have access to Atlassian, which i need for the work

[Tomislav Tobijas]

Hi @Ruva Martinaj ,

Definitely the first step here would be to reach out to your Jira/Atlassian administrator or your IT support team within the organization, as they can help you reset your authentication method or provide alternative access options. 👈

Alternatively, you can check these steps:

• Manage two-step verification for your Atlassian account / Recover your account 
• Login issues related to two-step verification 

There are some differences when it comes to whether your account is managed or unmanaged, but again, the recommended way would be to reach out internally first.

Cheers,
Tobi