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Jira has no concept of money. There are no hourly rates, no cost calculations, no budget caps, and no alerts when spending goes off track. Logged hours stay hours; they never become dollars. For proj...

• Article
• budget
• budget-tracking
• cost
• cost-management

Hello team,   How can I migrate a Jira issue to a Jira Service Management issue? E.g. export csv and import csv, "conversion" tool (like "Move" etc.). I understand that some fields will be los...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Jira Service Management にて、Customer画面（OrganizationのCustomers一覧）からユーザーを削除しました。 しかし、削除後も当該ユーザーはサポートサイトへログインできており、また過去のリクエストで「共有先（Request Participants）」に設定されている場合はメール通知も受信できているようです。 質問です。 Organizat...

• Question
• cloud
• jira
• jira-cloud

The overly large Gliffy Resource Gobe icon is displaying on all of our diagrams. How can we disable this?

• Question
• cloud
• confluence
• confluence-cloud

Hola, podrían explicarme el proceso de facturación. Y como puedo hacer para guardar la información que generó. 

• Question
• cloud
• trello
• trello-cloud

Think Forge is just for workflows and integrations? Think again. In this special community edition of the Forge App Jam, we're putting the spotlight on two community members who've taken Forge some...

• Article
• events
• forge
• jira

I want to understand who makes these decisions to play with layout and UI elements all the time without giving user the option to Opt-out of these random updates.  Its crazy that such a service...

• Question
• cloud
• jira
• jira-cloud

I have a custom field with drop downs. I need to upload a new list and disable the old list of names. How can I go about doing this as a bulk. It is requiring me to go one by one on each.  &nbs...

• Question
• atlassian%20support
• cloud
• jira-service-management
• jira-service-management-cloud

  When admins connect SharePoint to Rovo, the goal is to make knowledge more accessible. Teams can search across shared content, get answers in chat, and find what they need without hunting th...

• Discussion
• admin
• connector
• onedrive
• rovo
• sharepoint

Hi, I have been using forms heavily in Jira Service Management for several of years now, and was looking forward to creating Rovo Agents to automate some processes for my team -- like updating the i...

• Question
• rovo-atlassian-intelligence

Hi — I'm trying to understand whether Rovo's AI content generation is accessible via API from an external tool. We've built an automated workflow using Claude where it pulls Jira tickets and creates...

• Question
• cloud
• jira
• jira-cloud

lost all access to repositories in an organization I am not sure that this is related to the cleanup stuff but the timing is close.  there are active repos and workspaces please assist.

• Question
• atlassian-accounts
• bitbucket-cloud
• cloud

We have migrated from Ops Genie to JSM. Our incoming calls create alerts. We would like to be able to have the alert or the incoming calls initiate an incident. 

• Question
• alert
• cloud
• incident
• new-to-jsm
• opsgenie
• +1 more tag...

Entra syncs with Confluence daily .  I am looking for an automation or recommended marketplace app that will change users who haven't used Confluence in 90 days to guest.  

• Question
• cloud
• confluence
• confluence-cloud

This is the third installment in a 5-part series highlighting the biggest Atlassian Platform announcements from Team '26 US: The Atlassian Platform - start your AI and cloud journey with the At...

• Article
• atlassian-admins
• atlassian-orchestration

What content management tools are you using?  We tested the following and are not fans.  Breeze Workflows Comala Document Control All of them allow a user to publish content prior to...

• Question
• cloud
• confluence
• confluence-cloud

In the CSM and JSM portal, if the work item has a lot of conversations the user needs to scroll all the way to the end of the conversation history section to type in a comment. If they are answering ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Our applications database lives in it's own schema as there is not enough data points within Services for the information we want to know about an application. How can we ensure data continuity betwe...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

The extension on Arc Browser, which is fully Chrome based, refuse to make camera and microphone working. Can you fix this bug, because there are a lot of browsers based on Chrome and there is no rea...

• Question
• loom

I am tier-3 BBE and supporting the following products. I am not able to access JIRA cloud. For an example , I cannot have access to JIRA -   CM-61842 Communication Manager System Mana...

• Question
• cloud
• jira
• jira-cloud

Hey there, I have been trying to sign in to my Trello account and it's making me create a new account? I had a ton of stuff in there related to my business and now I can't access any of it. I've used...

• Question
• cloud
• trello
• trello-cloud

I wrote a document in my space, then tried to move it over to my team's space, but I wasn't allowed to.  I have all of the needed permissions for the destination space (view and create item...

• Question
• cloud
• confluence
• confluence-cloud

We have an on prem server that is having an issue with GitLab syncing the incorrect user accounts with Merge Requests. We have identified the issue in the API call but I cant figure out how to get in...

• Question
• cloud
• jira
• jira-cloud

When I am editing a Confluence article, if I mouse click to say place the cursor where I want it, what often happens is that my page view jumps to the top of the article and then I must scroll back d...

• Question
• confluence
• confluence-data-center
• data-center

We use internal and external workflow names. Currently the status filter has two options: 1. open / closed 2. internal workflow status names Is there a setting to change status filter in customer ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud