Move workitem if no update in 3 days

[Ben Greene]

Hi, I am working with a Kanban space and want to setup automation to move workitems if they have not been moved to a different column after 3 days.

I made the below automation to test out doing this, and just add a comment for now.

The flow does look to run without error but it never adds a comment.

I have created custom columns in my board, ideally I'd like the rule to move the workitem to one of those columns based off the column it was previously sitting in.

[Trudy P Claspill]

Hello @Ben Greene 

To move the items from one column to another in a board you need to change the status of the item. In an Automation Flow that means using the Transition Work Item action.

Let us say your statuses are A, B, C, and D.

Let us say you want the work item to transition thus:

If current status is A, then transition to B.
Else-if current status is B, then transition to C.
Else-if current status is C, then transition to D

For that you need to use the IF-Else Condition block

https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#If-else-block

Review the documentation on those items and then let us know if you have more questions.

[Alan Bruce]

Hello @Ben Greene ,

Can you show the rest of the workflow so we can see what might be missing?

[Ben Greene]

Here is the rest

[Ben Greene]

@Alan Bruce 

[Varsha Joshi]

I would have that automation send you an email for testing purposes. You can if it is doing anything. Also do you see any warning in the audit log?