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we have a user who is unable to use mfa in Jira - could you please let me know steps to resolve thank you

• Question
• cloud
• jira
• jira-cloud

I am not able to see my Google Drive attachement and it doesn let me add it like it used to. I have to copy and paste the link. My cards also dont have the bar to the right side with options, what ha...

• Question
• cloud
• trello
• trello-cloud

Hello! I encountered the following issue: my Jira Standard trial period has ended, and there is no button to cancel the subscription. As a result, I no longer have access to the board. How can I reso...

• Question
• cloud
• issue
• jira
• jira-cloud
• subscription
• +1 more tag...

In our basic plan we have the right to 10 users. When consulting the screen, it says we are 10, but the 10th user cannot activate her  account from the invitation link.   Nor did I find a...

• Question
• cloud
• trello
• trello-cloud

We are trying to integrate another app into our Slack channel that has the Assist Bot integrated. Has anyone found a way to call a Slack command for another app that is integrated into the same ch...

• Question
• assist
• cloud
• jira-service-management
• jira-service-management-cloud

I have an agent where an input is a file.  Running the agent directly in rovo works just fine when I manually drop the file in the chat. However, when I am adding a comment on a work item and c...

• Question
• cloud
• jira
• jira-cloud
• rovo
• rovo-atlassian-intelligence

Buenas tardes me presento mi nombre es Horacio y estoy tratando comenzar a usar el Data Manager

• Discussion

Hi everyone! I have a Company-managed project in Jira, and I’m trying to set up a default value (template) for the “Description” field whenever a new issue is created.I  I’ve tried using an au...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I can't seem to add the field "Fix Versions" to the issue type "Task". It's already a member of "Story", "Bug" and "sub-task". I have a team managed project.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am looking for a detailed procedure (if one exists) to modify outgoing JSM voice notification calls.   I've seen some posts that say it's possible,  but no detailed steps to perform ...

• Question
• jira-service-management

My requirement is to block the merge for a pull request for the user who has raised the pull request and he himself is approving and merging. Note that user will also part of approver list. 

• Question
• bitbucket
• bitbucket-cloud
• cloud

Previously, in Jira, we used to be able to create new issue reporters (clients) by associating them with an email address. After this Jira update, I no longer see the option to create an organizatio...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi everyone! I have an issue with the support website not letting me see the status of my support ticket I've created with it. It keeps saying, "Unable to display request" every time I try to use th...

• Question
• account-identity

want to integrate copilot with jira so i can create stories and epics easily

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I am setting up the Virtual Agent for our users to use with our knowledge center. After they have had their question answered by the virtual agent they are asked "Did this resolve your issue?" and if...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I'm interested to know if there are any role based access controls (RBAC) on Focus Areas and Goals.  It seems like anyone in an organization can view and edit without restriction.  True? 

• Question
• platform

We currently use Jira Data Center.  we are planning to migrate to JSM in AGC once the licensing gets ironed out for our migration. In the interim I would like to automate responses from Jira Dat...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

would it be possible to use rovo or any other tool to analyze the description, Steps to Reproduce, Root Cause, etc of the Bugs and classify them by selecting an option in a custom field? The idea is ...

• Question
• cloud
• jira
• jira-cloud
• rovo
• rovo-atlassian-intelligence

I have created a Rovo agent to help me produce Release Notes in Confluence from information in Jira with a set of numbered instructions within the agent. I just have to prompt it with a Jira link and...

• Question
• rovo-atlassian-intelligence

New card design is inconvenient. It breaks all the flow also the content width has become smaller. It's more difficult to click automation buttons. How to turn back previous design?

• Question
• cloud
• design
• trello
• trello-cloud

Hi,   My workspace has been placed into read only mode due to size exceeding 1GB. Can you please run garbage collection to reduce the size. i can then analyze the large files in the repositori...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, when I try to add a new card to a list using POST /cards, I get this error: invalid value for idList I have confirmed I'm using "idList" (correctly capitalized) for the list. I've put everythin...

• Question
• cloud
• rest-api
• trello
• trello-cloud

Subject: Hi all, I’m hoping someone here has experienced something similar and might have some advice. I unintentionally created two Trello accounts—one tied to my personal email (which has a Prem...

• Question
• cloud
• trello

I want red asterisk on required fields on state transition. I am not looking for Atlassian to provide a solution, did anyone found a workaround via a css, scriptrunner etc. to accomplish this?

• Question
• cloud
• jira
• jira-cloud

Hello folks, I am working on a team-managed project and I am having a hard time to apply filters. With reference to my attached screenshot, I am unable to apply filters on Due This Week and down bel...

• Question
• cloud
• jira
• jira-cloud