Community
Q&A
Jira Service Management
Questions
Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form fiel

Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form fiel

Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form field?

1 answer

0 votes

Hi Sofia,

Today, I worked on JSM form creation and also linked the form fields with custom fields. I did not encounter any issues.

I would like to know what issues you encountered today while linking.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thank you Gunjan... Some of the Custom Fields I created are visible when trying to link them to a form field, but some other are not visible. I ensured these fields are added to the screen.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

A custom field will only show if its context applies to that JSM project and issue type, and if it’s a field type supported by Forms. Screens by themselves don’t determine this.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

ENTERPRISE

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form fiel

1 answer

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

TAGS

Atlassian Community Events