Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form fiel

[Sofia Varsi]

Hi! Have you experienced any issues today (2-24-2026) to link a Custom Field with a Portal Form field?

[Tomislav Tobijas]

Hi @Sofia Varsi ,

Have you managed to figure this out? I'm asking because I stumbled upon a similar thing to find out that the behavior was a result of changes regarding field configurations and the introduction of new field schemes.

In my case, I had to add the newly created fields to the field configuration first, then add them to request types and/or link them to forms. 👈

Cheers,
Tobi

[Gunjan Kumar]

Hi Sofia,

Today, I worked on JSM form creation and also linked the form fields with custom fields. I did not encounter any issues.

I would like to know what issues you encountered today while linking.

[Sofia Varsi]

Thank you Gunjan... Some of the Custom Fields I created are visible when trying to link them to a form field, but some other are not visible. I ensured these fields are added to the screen.

[Gunjan Kumar]

A custom field will only show if its context applies to that JSM project and issue type, and if it’s a field type supported by Forms. Screens by themselves don’t determine this.