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  • I Do not want a loom account unless it is a free account that is not on a trial basis. I don't know

I Do not want a loom account unless it is a free account that is not on a trial basis. I don't know

Susan Moore
Susan Moore
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February 24, 2026

I don't even know what a is or if I need it. Please cancel any subscriptions or accounts I may have inadvertently signed up for. Thank you

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Brittany Soinski
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2026

Hi Susan,

 

Welcome to the Loom Community! This is a forum for sharing best practices and learnings. Unfortunately, we don't have access to your account information and cannot provide account support from community posts. Please open a ticket with support for assistance: https://support.atlassian.com/loom/

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