Hello! the summary panel in my Jira project board does not pick up my issues. They show up on the list page though. Looks like a bug. Does anyone else face this too?
The sprint I closed last week is appearing as the active sprint. Completed items are visible in the current sprint, but my new-week tasks are missing.
Hi Team, Please check agent's response where it is either sharing URL or sharing different steps. It should share the exact steps from the document Why is it so? { "author": { "id": "64316...
I have an Issue and I found no way to bypass this problem: I would like to restrict certain requests in the customer portal to certain customer Organizations. In theory, according what...
Hi, We are facing an issue in Jira Software where newly added users are not able to see boards or all work items, while existing users with similar access work fine. Observed behavior: New users c...
We are creating an Ops Board where any Jira user can create a story. However, before the assignee starts working on it, we need approval from either the Manager group or the Architect group. We’re tr...
--one of the service desk agents is unable to see tickets in queue though able to access via link also Trying to create different agent teams per organization. they get tickets by email so not sur...
On clicking the left sidebar link, it should open a new tab. Is it possible?
Atlassian continues to deliver meaningful improvements to the Jira Cloud experience. The recently introduced Request Access When You Can't View a Work Item feature represents a welcome addit...
Yes, Jira migrations also qualify as an enterprise transformation, as in most cases, they aren't “just” an IT move. They are an operating model change given that workflows are redesigned, fields and ...
I am an employee from Business Solutions. One of our employees reported an issue where JQL is not working as expected. The reported query is: assignee = currentUser() AND status != Closed Howeve...
How can I make it so that in Jira projects, agents don't see clients pulled from JSM projects in the "reporter" field, but only see agents? This is necessary to prevent the possibility of accidentall...
What happens in a workspace with multiple repositories? Some repositories aren't being updated, but others are. Will the repositories be deleted?
authenticator link
I submitted a request for access to Goals. Our Jira admin has confirmed that he approved the request and assigned the necessary permissions to our team and project. However, the system still shows th...
Hello, we had multiple canned responses in our JIRA Service Management. Everything is gone now. I try to create new one, it is possible (it wasn´t yesterday), but the old canned respo...
I’d like to use an old key that I already deleted, because the first one was created using the wrong template, and I want to create a new one.
Coordinating work progress within a team is often complex. Different levels of information make precise coordination difficult and lead to delays. A major impediment is that employees rarely provid...
I'm setting up an automation rule. As you can see in the image, I've managed to get the cardname and cardlongid , but I'm stuck on how to access the attachment URLs and&nb...
Unable to open the SPACE, the popup shows, the SPACE is deleted or I dont have permission to access it
I have a requirement. When I receive an email in the Jira Inbox from "test@mail.com" with the subject containing the string : test successful for {ABC12345678} body contains : test succes...
Atlassian touts release tracks as a way to “Plan, prepare, and ensure the success of product changes”. By putting your Production instance on the Bundled track and your Sandbox on the Preview track...
We unable to process the payment from our end tried many times, Due to this we are facing issues. getting the message There was an issue updating your payment information. Please try again. If the pr...
I made API calls for Alert endpoint and observed something. When we make LIST call for listing alerts, in the response I observed entity and description fields are not available. We need to make GET ...
"Start Premium" button doesn't do anything. tried to CTRL + F5, and leaving the website for a few hours and coming back but nothing helps. any ideas ?
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