Ask a Jira admin what's inside their attachments and you'll usually get a silence. That silence is the problem. Most data-protection effort in Jira goes into the things you can read: issue fields, ...
Hi, Is it possible to reactive my old account due to inactivity. I would like to continue using this and can consider paid options. I was busy with some family stuff for the last 2-3 months ...
I want to delete my account and associated data under Article 17 of GDPR. I get the above below when I try to do so. I can't get 1:1 chat because I have a 'starter' plan. " User is last bi...
Hello, I have an automation to transition tickets to the status blocked if the linked issues, is blocked by, has not been transitioned in the last 7 days. The automation is scheduled to run every day...
Hello, what happened to the Summary Page in a JSM? As far as i remember there was Employee utilization Most frequently created tickets Informations i could directly work with....
Hi there community ✌🏼 we have a printing data production team. They get their daily jobs as Jira issues. When they finished their job (issue) they put in in a "Review" state, where the job is getti...
Hi, Sometimes we have a need to notify our customers of coming changes in an early phase. Many times, we dont have an exact time of when the change is taking place. It more like a service messa...
Hi, I am trying to see if there is a way to directly edit an existing confluence page via API/automation rules or an MCP. I can only see a way to create a new page or append content...
In the new workflow editor, I want to reset the Resolution when reopening a ticket (back to "no resolution"). According to the available guidance I can find, this is now managed via the Rule...
In the new workflow editor, I want to reset the Resolution when reopening a ticket. According to the available guidance I can find, this is now managed via the Rules/upload a work item field...
The moment a team starts using AI agents with Jira, a design decision shows up quickly: Do we create a separate path for agents, or do we extend the same governed sharing model we already trust for...
Hi, It seems that email notifications on bb issue tracker events stopped working for me and my teammates within last few weeks. I tried opening an issue, adding a comment, mentioning a teammate, no ...
We are planning to use JIRA in my organization emial : Malli.get@gmail.com
Title: Title: Cannot receive verification code (OTP) for Atlassian account login Hello Atlassian Team, I am unable to log in to my Atlassian account because I never receive the verification code (...
Hello support. This is gary from mediaexcel. We cannot log-in any more. Please try it ID : support.east@mediaexcel.com.test-google-a.com Password : ********** suppor...
As Jira environments grow, so does the complexity behind managing users, projects, permissions, and sensitive data. What starts as a simple project management platform often becomes a critic...
doesn't have access to Jira on telstrainternational.atlassian.net. Where can I access the International confluence
When my customers are submitted forms using our support portal (created using Jira's customer experiences channel -> support website & form), we are getting a "Failed to load" error on all the...
Hello, I'm having an issue with Git LFS storage in Bitbucket and would like to clarify how the automatic storage expansion is supposed to work. Our workspace is on the Standard plan and we have a v...
Summary: Jira chart/issues macro in Confluence generates broken drill-down URLs with /wiki/issues/ prefix — results in 404 Product: Confluence Cloud Priority: Medium Description: When clicking ...
Hi, trying to contact support for an issue (https://support.atlassian.com/contact#/): 1. What can we help you with? - Thechnical issues and bugs 2. Which app is this for? -Jira 3. What is...
Alert closed via voice but actually call is even not received. So somehow the alert is closed
A sprint begins with a clear goal, committed stories, and aligned teams. Progress looks healthy in Jira: tickets are moving, standups are productive, and work appears on track. Then something shift...
We have added a new Project/Space in JSM for a new customer. We cannot get a phone line from Opsgenie anymore so we currently cannot provide a customer support hotline (we have 13 existing customer s...
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