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Hello, **Environment:** Jira Service Management Cloud (new import experience) **Problem 1: Comment author mapping issue** When importing tickets via CSV, I format comments as: `2026-05-05 17:16...

• Question
• cloud
• jira
• jira-cloud

I have a Roadmap that pulls from various Spaces. I have made specific fields visible in this Roadmap. I am going to give certain users view-only access to only this Roadmap (no other Spaces). For pri...

• Question
• jpd
• roadmap
• roles

That's my whole question.   

• Question
• cloud
• trello
• trello-cloud

• Question
• cloud
• jira
• jira-cloud

Bonjour, Le tableau sur lequel je travaille depuis plusieurs années a été fermé. Je l'ai créé et devrais donc être l'administrateur cependant je ne peux pas le réouvrir. Merci de m'aider.

• Question
• cloud
• trello
• trello-cloud

Hi all, I’m trying to understand how Atlassian/JSM teams are handling employee access to AI tools like ChatGPT, Claude, Copilot, Rovo, Perplexity, etc. For organizations using Jira Service Manageme...

• Question
• rovo-atlassian-intelligence

Happy Feel Good Friday, Atlassian Community! Today's prompt gives you a moment to reflect on yourself and maybe even pass along a feel good moment to someone you know. What is the biggest complim...

• Discussion
• feel-good-friday

Teams preview service receives "Log in with Atlassian account" for existing Confluence pages, but successfully previews newly created pages. Can you confirm whether metadata for Confluence shortlinks...

• Question
• cloud
• confluence
• confluence-cloud

Hi Team, We are planning on updating the first response time SLA on Medium priority tickets from 4h to 8h and the condition in the JIRA project only has the option to update the SLA hours and there ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello Atlassian Support Team, I am writing to request assistance with removing a user from our Atlassian organization who no longer works at our company. I am unable to suspend or remove this user ...

• Question
• cloud
• confluence
• jira
• jira-cloud
• jira-service-management

Hi I have a project, which stores yaml specs in the same repository it runs a CI for. When I create a PR on BitBucket for this project I expect the pipeline to run, which works fine. My questio...

• Question
• bamboo
• yaml

My account was registered to email that can't receive new messages any more. When I try to sign in I can't provide OTP sent to that email. What are other options to sign in?

• Question
• bitbucket
• bitbucket-cloud
• cloud

If your team uses Jira for project work and Power BI for reporting, you've probably been in a situation where the data everyone needs is in Power BI, the conversation about that data is in Jira, and ...

• Article
• atlassian-marketplace
• confluence
• dashboard
• jira
• power-bi
• +1 more tag...

Is adding a dynamic title to the title page broken.  I have copied the code in the Advanced PDF export customizations and can't seem to get it to work.  Was this broken by the tra...

• Question
• cloud
• confluence
• confluence-cloud
• pdf-export

Your Jira board can show that work is In Progress. But it does not always show whether that work is actually moving. For engineering and delivery teams, this is where Jira conversations often get d...

• Article

how to see all the tasks, more than 40 for report page, from multiple pages with a label, This to have a complete report to export in excel

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• cloud
• confluence
• confluence-cloud

I am Jira admin. I have received a request to access Jira sent by a member of my workspace. He requested for a strange email adress. When I asked him about it he wrote me that he never requested acce...

• Question
• cloud
• jira
• jira-cloud
• user-management

I am building an automation that periodically checks if an task within a planner has moved from bucket based on the bucket ID. It will first gather all tasks, filter only the tasks added in the last ...

• Question
• cloud
• jira
• jira-cloud

Hi all, I have widgets showing completion rate of issues per sprint and milestone. However, in order to contextualise how much progress we would expect at this stage of the sprint/milestone, I woul...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I need to delete unwanted attached file in some the tickets in Jira Service Management. As an agent I just can download this file. Is there a way to delete this? Thank you. Jader

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi, Has anyone implemented, or is it even possible to create, a Rovo Agent that could check the ownerships of a requested person in Jira? A person may be a Space Lead, they may own boards and plans...

• Discussion
• rovo
• users

Fout met add-on Er is iets misgegaan bij het uitvoeren van de add-on. Neem contact op met de add-on-ontwikkelaar voor hulp.  Deze mededeling krijg ik als ik in Gmail de add-on open van ...

• Question
• cloud
• trello
• trello-cloud

Summary: Jira Service Management: Canned responses via slash command /canned  (/vorformuliert) fail to insert text into comment field Product: Jira Service Management (Cloud) - German localiz...

• Question
• canned
• canned-response
• cloud
• jira
• jira-service-desk
• +2 more tags...

Hi there, A few of my Trello boards have been closed (six in total). I am the sole owner and admin of these boards, however when I try to access them, I receive the following message: BOARD-NAME ...

• Question
• cloud
• trello
• trello-cloud

I already have 2 accounts created today, who are not found by the Picker when I'm trying to add those users to any Confluence SPACE user has the right Confluence APP

• Question
• cloud
• confluence
• confluence-cloud