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Pipeline and package not working on bitbucket

Haile_Berhe
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August 3, 2026

Hi Bitbucket team,

On bitbucket, the 'pipeline' and 'packages' options are not working. The pipeline continuously spins and the packages the following message:
         Reload the page or contact support if this keeps happening.

Can you please helm me resolve these issues? Thank you!

1 answer

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Agha Jan
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August 3, 2026

It sounds like this may be a temporary service issue or a permissions problem rather than something specific to your repository.

A few things to check:
- Try opening the repository in an incognito/private browser window or a different browser.
- Clear your browser cache and sign in again.
- Verify that your account has permission to view Pipelines and Packages for the repository.
- Check the Atlassian Status page to see if there are any ongoing Bitbucket incidents.

If the issue persists and only affects this repository, it would help if you could share:
- Whether this happens in all repositories or just one.
- Any errors shown in the browser's Developer Console (F12 > Console/Network).
- Your browser and operating system.

That information will make it much easier to determine whether it's a UI issue, a permission issue, or a backend service problem.

Haile_Berhe
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August 3, 2026

Hi Agha Jan,
Thanks for response. The issue is fixed. It was because the workspace was deactivated. 

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