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jira projects

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

I don't see such option like "Platform settings" in my Jira admin options. Can someone help ?

• Question
• atlas

Hi everyone, I'm using "new" Forms on jira service tickets for conditionnal and dynamic fields.  After form submission, I would like to make an automation making a synthsesis of all answe...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I try to login to my account in Trello. I then have to enter the code from the Authentication app - but I do not have Trello there, nor do I have the emegency code. When trying to retrive the code I ...

• Question
• authentication
• cloud
• password
• trello
• trello-cloud

Hi community,  Our client would like a feature that limits the number of approvals to one per group in multi-group approval workflows. Specifically, when there are multiple users in a group, on...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi  @Elle Ky and Atlassian, When the autoconversion from the legacy editor to the cloud editor happens, is the page version incremented?  And will the page storage format change?and&...

• Discussion

I received the email regarding  We've deprecated nine organization APIs * How do I check and knows that I'm concerned? I am on Cloud for my standard instance.  Can someone help?

• Question
• cloud
• jira
• jira-cloud

Our company started to investigate Customer Service Management app as it could bring more to the table in comparison to JSM in terms of sharing Knowledge Base, but it seems it has same limitation as ...

• Question
• customer-service-management

Hi all,   Trying to create multiple checkboxes in Jira Atomation when setting up a new task.   But it seems the editor behind is a plain text editor, in fact, and can't interpret "[] " ...

• Question
• cloud
• jira
• jira-cloud

Title: Can administrators add custom attributes to users (not customers) in Jira Service Management? Body: In the latest version of Jira Service Management, is it possible for administrators to ad...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

HI  i want to change default value of field if creator = user1. Can you help me I tried with postfunction in workflow but it havent conditions ( I also have Script Master plugin , but dont k...

• Question
• cloud
• jira
• jira-cloud
• jsm
• scripting
• +1 more tag...

I’m using a JQL filter based on the updated field. In the normal case, I query standard issues only for a project. (subtasks field is included) When a timestamp is available, I query both standard ...

• Question
• cloud
• jira
• jira-cloud
• jira-data-center

I need to track time in between the fields , I have created automation ,here I can able to track the time in between the fields for newly created issues only.But I want to track the time for old issu...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

We are testing a Prolaborate macro and need to retrieve the currently logged-in user’s email. However, without additional permissions, we are unable to fetch the email. When profile vis...

• Question
• cloud
• confluence
• confluence-cloud

We are testing a Prolaborate macro and need to retrieve the currently logged-in user’s email. However, without additional permissions, we are unable to fetch the email. When profile visibility pe...

• Question
• confluence
• confluence-server
• server

My workspace is not showing now. Please help. Why is this?

• Question
• bitbucket
• bitbucket-cloud
• cloud

...hitelist your IP"   What we tried: Added  atlassian-ip-ranges: true  and  size: 4x  to the pipeline step - did not work Checked the outbound IP using  curl -s ifconfig.me...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Title: Can I add custom attributes to user profiles in Jira Service Management (Cloud, Premium)? Body: We are using Jira Service Management Cloud (Premium) and managing users via the User Manage...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Dear Support Team, I don't know why my account is permanently locked, could you please help to check the reason and unlock my account? Thanks in advance. BR Sky

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

Hi Team - I started a new sprint but somehow a done ticket is also appeared in this ticket with following details. I could not find an option to remove this done ticket from my current sprint. My cu...

• Question
• cloud
• jira
• jira-cloud

Happy holidays from the Audit log team! 🎄 We’re wrapping up an exciting year with two big releases for admins: Event exclusion settings – filter out low‑value events so you can focus on what...

• Article

I am trying to recreate the automation that updates the ticket status to open on a Zendesk ticket linked to a Jira work item when the work item is released/resolved. I've set up a web request automat...

• Question
• automation
• cloud
• jira
• jira-cloud
• zendesk

随着 Atlassian 全面转向云优先战略，其认证体系也在 2025 年迎来了重大升级。作为深耕 Atlassian 生态 15 年的从业者，我见证并亲历了这次变革的全过程，花了 3 年时间拿到了 Atlassian 专家认证大满贯（四项）。今天，让我们一起深入了解 Atlassian 认证的最新变化。 📌 变化一：告别 Data Center，全面拥抱云端 🔚 Da...

• Article

Hello,   I’ve gone through the steps as best I can to upload unversioned files to my newly created Bitbucket account: https://support.atlassian.com/bitbucket-cloud/docs/add-unversioned-co...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Backlog refinement (formerly known as backlog grooming) gets overwhelming fast. You open the backlog, see a wall of work items stretching across multiple sprints and epics, and realise you are supp...

• Article
• gantt
• jira
• planning
• wbs