When I was given the responsibility to set up an onboarding process in Jira Service Management, my main goal was simple: Make onboarding smooth, structured, and less dependent on email...
I have users who have been added as request participants on a ticket but, are not receiving updates. They do not have a license.
Thanks to everyone who joined this week’s webinar, Addressing Blockers to Effective Knowledge Management. We received a lot of great questions – so we’ve pulled them together here, including answer...
I accidently signed up for a 2nd trello account and want to delete it but I'm not allowed.
Hello Confluence users, Can someone tell me whats the difference between /excerpt and /excerptInclude /syncedBlock We are validating the usage of those features and I don't real...
If I have a piece of text at the top of the page and I want to also show it at a different place on the same page how can I do it?
I’m trying to link Jira tickets to Confluence pages to streamline documentation and task tracking. However, I’m encountering a permission error that prevents the link from being established. I need g...
I was approved for nonprofit pricing, but its making me pay the full amount. How do I apply the 75% discount to my account?
Confluence concern- it lets more than 1 person type in a text field, but then deletes the additions from the 2nd person and reverts it back without warning. I.e. Coworker and I are both updating diff...
We are getting the following error when REST API is executed in retrieving data out of JIRA intermittantly: Unable To Get List Of Jira Issues. Error During REST API Call. HTTP Reponse Code: 400 RES...
I work at a public university and am also a student there but I am not able to log on to my work trello account that utilizes a SSO. I've spoken with our IT department and even after their attempts, ...
help no longer needed
We have an old Trello account that was established quite a few years ago, I think it was in 2021. Since then, Trello has changed parent companies. We still have access to the old board, but the admin...
We're excited to announce Flaky Test Detection in Bitbucket Pipelines! Here's what lead engineering manager Rajkumar Singh has to say: Flaky tests erode trust in your pipeline, waste CI minutes, an...
Jira onboarding efforts often start with good intentions but quickly become inconsistent, outdated, or difficult to scale. New users are often left piecing together scattered documentation, long Conf...
I have configured card layout to include 'Last Status Change' field for board view, but while this field then appears for stories it does not for tasks. Why not?
We have multiple looms that we use for some of our coursework as well as the onboarding process. When we migrate, I got the banner today, will we need to go through and change all of the links so vie...
A month worth going deeper I've been using Rovo for nearly six months now creating pages, experimenting with whiteboards, exploring what it can do. But Skip the Blank Page Month pushed me to go fur...
Your SLA says "breached." Your team says "we were asleep." Both are right. Picture this: a developer in Warsaw closes a critical ticket at 5:58 PM on a Thursday. Clean work, good timing, satisfying...
How to add aura pannel
Hello Our ic.org Trello account seems to no longer be accessible. Could an Atlassian support person reach out to me to sort out. neil at ic dot org
Hi all, I’m trying to unlink a space from the default Help Center in Jira Service Management, but I can’t seem to find any way to do this. I’ve noticed that: In a custom Help Center I created, I ...
Hi Team, Following the steps for removing the restriction for the below URL and its not working (Sprint - DDS - 2026w14 - Digital SC Program - Confluence) Can you please check and support on urgen...
Does Confluence have version control? Yes! But for many teams, native Confluence versioning doesn’t go far enough. While Confluence tracks page history automatically, it doesn’t always provide the ...
With the sad fact that our Confluence KB space can only look back at Space Analytics for 1 yr from present date (due to limits of Confluence). It would be great to be able to setup an automation to h...
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