Create automation to add labels to an issue type if field is duplicated on different issue

[Monica Mesiha]

How do I go about creating an automation for the following:

• When a Contract issue-type is edited
  • Check if the custom field Contract # entry already exists (duplicated on another issue)
    • If YES, add a label “duplicate_contract#”
    • If NO, remove the label “duplicate_contract#”
  • Check if the custom field G# entry already exists (duplicated on another issue)
    • If YES, add a label “duplicate_G#”
    • If NO, remove the label “duplicate_G#”

Contract # and G # are text field (single line) custom fields 

(I am not very technical/tech savvy and do not know how to code, so any help would be appreciated!) Thanks!

[Trudy Claspill]

Hello @Monica Mesiha 

Welcome to the Atlassian community.

Your tags indicate you are using Jira Data Center. What version are you using? Click on the Help button near your avatar in the upper right corner of the Jira screen, then select About Jira. A version number should display.

What is your level of access for the Jira instance? Are you an end user with no admin permissions, an Administrator for your project, or an Administrator for the Jira application?

Are you asking what features you can use to accomplish your goal, or have you already picked a feature and need help using it?

If you have not picked a feature, have you checked with your Jira Administrators to see what features are available that could be useful?

Depending on the version of Jira and your level of access, you may have access to the  Automation for Jira feature.

https://confluence.atlassian.com/automation/

That is the feature I would recommend for this task.

[Monica Mesiha]

Hi, Trudy!
 Jira Data Center 10.3.10, I am a Jira administrator, I am trying to use Automations to accomplish this. 

[Trudy Claspill]

Thank you for that additional information.

Do you need help figuring out the automation? If so, provide us with screen images showing us the entire rule (what you have so far) and tell us about the part with which you need help.