We’re excited to share that data residency in Germany for Loom is now available. This launch is designed to help organizations meet regional data handling expectations more easily and to make Loom a better fit for teams with stronger security, privacy, and compliance requirements.
As of April 27, 2026, any Enterprise customer or any customer in EMEA can choose Germany as their data region when setting up a net new Loom site. Your admin picks the region during provisioning and workspace setup and that's it. Your Loom data lives in Germany from day one!
One thing to know: this currently applies to brand-new workspaces only. If you already have a Loom workspace, it won't be migrated automatically but we're actively exploring options for existing customers. Please note that by setting up a NEW Loom site in Germany, you will not be able to transfer videos or any content from a previously existing Loom workspace. You will be starting this Germany workspace from SCRATCH. This will be a net new workspace, meaning the content will also all be all newly created content, as no content can be moved/transferred over.
We've heard from many of you that data residency was the one thing standing between your team and adopting Loom and especially if you're in a regulated industry or your procurement team requires regional hosting. Consider that blocker removed!
We’re excited to take this step forward and look forward to supporting more customers with stronger regional controls in Loom.
Feel free to reference our documentation about this: https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/
Surbhi Lohia
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