Hello Atlassian community.
I have to say I am very frustrated with the user experience when it comes to deleting your account and I can see I am not the only one, so please take a moment to re-examine your business logic.
I had Loom active for whatever reason and I've canceled the sub.
When I try to delete my account I get the good ol' :
"Your account can't be deleted because:
- User is last billing admin of a transaction account that has one or more active entitlements.
- User is last billing admin of a transaction account that has one or more non-cancelled subscriptions."
If you're going to throw such a stupid generic message, please say or link the EXACT entitlement causing issues or the sub.
I want my account gone and it should not be this complicated.
Even the free subs, what's that about? How do I get rid of these for Goals and Teams?
Fire your UX department please and assist me in getting rid of this janky garbage account.
Yours truly,
Average user.
