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Automation User Can't Be Added to Security Levels

Josephine Turner
May 8, 2026

Hello,

I have been working on increasing security for specific work items in Jira and have an extensive number of automation rules I have been building over the last 2 years that run actions on those work items. I have found that the default Automation User role is not able to be added to groups or as a user to the security levels. 

I know that I am able to go in and manually update the Actor for the automation rules but I have almost 400 automation rules I have created that would need to be updated. I have searched high and low for an API call that could do this for me but no luck.

I am not optimistic there is another solution but thought I would give it a shot here anyways. Any advice is appreciated.

Thank you,

Josy

1 answer

0 votes
Trudy Claspill
Community Champion
May 8, 2026

Hello @Josephine Turner 

Have you ensured that atlassian-addons-project-access is added to all permissions in the Permission Schemes associated with the target projects?

Also ensure that "Space Role (atlassian-addons-project-access) " is added to all security levels in the security schemes.

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