You Shouldn't Have to Leave Jira Just to Check If Your Sync Went Through

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Here's a scenario I'm guessing a few of you have lived through.

You update a Jira work item (issue). You need to know if it synced to the other side, whether that's ServiceNow, Azure DevOps, Zendesk, Salesforce, or another Jira instance. So you open a new tab, navigate to the Exalate console, find the right connection, and check. 

Two minutes later, you're back where you started, or you're troubleshooting something you didn't plan to deal with today.

For admins managing multiple connections, this happens dozens of times a day. For non-admin users working with synced items, it's even messier:  they don't have console access at all, so they're either pinging an admin, making assumptions, or manually copying updates across systems.

We wanted to fix that, so we built the Exalate Sync Panel: a browser extension (available for Chrome) that brings sync visibility directly into your browser.

What It Does

The Sync Panel sits in your Chrome toolbar. 

Click it, select a connection, and you can see the status of your active syncs in real time, without opening the Exalate console.

Here's what's available in the extension:

• Real-time sync status for your active connections
• Instant error visibility: spot stuck or failed syncs without digging through the console
• Manual sync trigger: push a two-way sync on demand, right from the extension
• Unlink a sync pair directly from the browser, when needed

It works across all Exalate connectors: Jira, Jira Service Management, ServiceNow, Azure DevOps, Salesforce, Zendesk, and more.

Who It's For

Jira admins and integration managers: If you're already running Exalate connections, this removes a layer of overhead from your day-to-day monitoring. You don’t need to log into the console every time you want a health check on a connection.

Non-admin users: developers, support agents, ops teams, anyone who works with synced Jira work items but doesn't have access to the Exalate console. With the Sync Panel, they can check sync status and trigger a manual sync independently, without having to flag an admin for every small hiccup.

A Quick Note on What It Isn't

The Sync Panel is a companion to the Exalate console,  not a replacement for it. You still set up and configure your connections in the console as usual. The extension is specifically for monitoring and managing syncs once your connections are already running.

Getting Started

Three steps:

1. Sign in (or create an account) at exalate.app
2. Install the Exalate Sync Panel from the Chrome Web Store
3. Click the extension icon and select a connection to monitor

Note: You'll need at least one active connection configured in Exalate for the extension to show sync data.

🎬 Watch the 2-minute demo 👉

 📖 Read the setup documentation 👉

🔗 Install from the Chrome Web Store

Curious What You Think

Have you run into the "tab-switching to check syncs" problem in your Jira workflows? Would something like this fit into how your team works?

We're also thinking about what comes next for the Sync Panel. Happy to share more details in the comments if there's interest.

The Exalate Sync Panel is available now as part of New Exalate v3.4.0. An active Exalate account with at least one configured connection is required.