Where should I go if my team is receiving duplicate e-mail notifications about tickets?
I have dashboards that display the current status of various deliverables and metrics per quarter in a year (bugs logged, epics completed, etc). Every quarter, I need to copy and tweak a bunch of jql...
Hi all, We are currently doing some changes to our Jira instance by deleting, updating and replacing some custom fields which were created many years ago. Since these fields have been created a lon...
Is it possible to link tickets from a Discovery Project to Software Project. Currently there is a an error when I link tickets from.
Up until a week ago, all of the columns on our Kanban board had a "Create Issue" button below the last card in each column. That button is now missing from each column. What's more perplexing about t...
Problem statement appears below screen shots. This same problem is happening with two different projects. I am trying to change their priority schem...
Hi everyone, I am trying to check whether the Request Type field is empty or not within my Jira ScriptRunner code. The field is populated on the ticket, but when I extract it using issue.fields[Requ...
When a ticket is initially raised, the ticket status changed to waiting for support. And when the ticket is acknowledged, ticket is still in waiting for support. Is there a way to put it into "In pro...
We use Stories for swimlanes in our kanban boards, so show the child subtasks in the swimlane details. As such the Story status can sometimes get neglected with most focus being on the subtask...
I am using Target Start/End fields on a Story screen. When entering values into these field, manually or by automation, the dates values appear but then after a few seconds, they disappear. I ...
Hello, I use to set as "done" or "archived" tickets when they are finished. I need to display all tickets which are not in these states. Filter allows me to select several states, but not the nega...
I want to set a variable with a specific user account id. So i can make all my further checks on this variable instead of getting the user every check. This is handy when copying the automation rul...
I am Admin and have created hundreds of Child issues to my Issues. All of a sudden I cannot create child issues. See screen shot
I am Admin and have created hundreds of Child issues to my Issues. All of a sudden I cannot create child issues. See screen shot
Hi, Any suggestion on how we can keep a track if an assignee is OOO? For example, when a ticket is raised and needs to assigned to them, a prompt shows their start and end leave date? Or an...
I'm looking to clearly understand the authentication setup to the Jira REST API from ChatGPT's custom gpt feature.
Hello, I always create a "component" field in each Jira project. I'd like to share this component with the Jira Management Services projects as well. Actually, there is no link between the...
We have an automation where all newly stories created stories will by default have a sub-task which acts as a checklist. But often users clone old stories which do not have the sub task. I want solut...
Hi guys, I need help, how to download all attachments form the Issues in the project. I can't install Bulk and to do it manual it's gonna take long time, because there is a lot of issues....
Hello, I need help with a JIRA feature, I would like to know if it is possible to import several values from a custom field in bulk, for example, I need to update several school nam...
how can I preset a date on the date macro in confluence to now.PlusBusinessdays(5) this folows the syntax on the atlssian dcumentation but willnot set the date macro using filed definitio...
Hello, I want to send an email to people who have chosen to watch certain issues and to notify them when the issues reach a certain status. I am using this structure: I saw this from t...
Our team is developing an integration with JIRA and a customer has reported an issue recently which seems to be caused by the "Tenant is restricted: user-cancellation" error. Is there any doc ex...
...ne from "public"."label" "LABEL" join "public"."jiraissue" "ISSUE" on "ISSUE"."id" = "LABEL"."issue" where "LABEL"."fieldid" is null and (/* com.atlassian.jira.jql.permission.DbPermissionQueryFactory */
I'm setting up the automation triggered by "Linked design updated". But what exactly stands behind "design updated"? It does not work now - when I updated the linked designs, nothing happened. ...
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