Can we call a rest api(which is hosted outside the jira environment) from the scriptrunner. If so can you please share the documentation or sample code to call GET and POST methods. R...
i want to copy fieldscreen to a new named screen by groovy
Hi, we had created new project using shred project option and added new user and mapped that user under project users with server desk customers ,is there any thing other settings needs to done for ...
Hi all, I want to edit the default workflow to include a status of testing so I want my workflow to be the followings To Do In progress Development Done Ready f...
I have looked at the screens and they all have "Organisation" by default but it is not available to add to the request I assume as a custom field ? any ideas why ? (JIRA service desk Cloud)
I currently use this query to get time spent by each users on a particular day: worklogDate = 2018-11-22 order by assignee The problem I have with the query above is that it also returning tot...
Is it possible toreport on the time it takes to move an issue to the next status in a workflow - ideally, we would like to understand how long an issue sits in a status before it is moved to the next...
Hi, I recently upgraded to licensed version of Jira Software - self hosted. Would like to migrate from default Jira DB to PostGRE. I am a newbie to jira administration....
I want to add a 'Clear Resolution' Transition to a workflow. I have done this successfully to another workflow. When I try now it gives me the following error message, "You cannot perform this oper...
I've recently introduced JIRA Kanban (Cloud) to our in-house Legal Services team. They currently love it and it really helps leadership to get better insight into how work focus is being allocated (w...
There is a user that a previous admin had entered. He never signed in because there is a spelling mistake in his email address. The only choice I have is to "resend" invite...T...
As you can see - option names do not fit into the dialog. I'd like to make my field wider. It is a custom field which I create through atlassian-config.json when I upload my app to jira Cloud.
I've set up the default jira (server) incoming mail service and set up the mail handler to create issues. It is correctly set up as imap and not accidentally set up as pop. Same behaviour on outloo...
We are looking streamline RTB and CTB functions into the same overall SDLC and want an interface between a ServiceNow Problem Task and Jira New Feature/Story. A Jira will be created taking key data ...
Hi, My project requires a regular review of the Backlog in order to move issues/tasks from Backlog to a Refined Backlog. The next step is to prioritize issues/tasks in the Refined Backlog to start t...
Hello, Few weeks ago (3-4) Portfolio for Jira Cloud had a design update. Now it works just terrible, just a few examples: 1. Drag & Drop does not always work after click on the task 2. D...
How do I create a matrix for the story statuses. For example, during a Design phase if my story was worked on for 2 days and then blocked (due to dependency or roadblocks) for 6 hours and t...
I've created a new portfolio plan using data from the past year of two-week sprints. Unfortunately, I only have the option to set a default velocity for the team. Members are assigned.
Trying to change my project from software to business on next gen but cannot find a way.
I'd like to reopen a sprint to look at old tasks and work done. Does anyone know how to reopen sprints in next gen projects? Or another way to quickly review and reference completed tasks th...
Hello, I'm tring to setting outgoing mail with a gmail business smtp but during testing I get the error "SocketTimeoutException: connect timed out". I tried to increment timeout valu...
Hi, I'm using Insight (5.7.3) and I have defined an Object Type (let's say "Type Alpha") with objects "Object 1", "Object 2" ... etc. One of the attributes of object type "Type Alpha" is of ty...
Hello I got an issue pretty annoying. When I create a new issue in JIRa (bug) it is assigned by default to the Project lead even when I select another developer from the Assignee drop down. So in ord...
Hi, I'm looking for a way to export all the Log Work entries over a period of time with the time stamp info for each entry. I've played around with the Time Reports but can't find a way to get that...
Hi, I am currently having an issue with giving an estimated delivery dates of new projects coming in. I would like to have a structure in place where I have my projects automatically assigned a...
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