Community resources
Community resources
Community resources
Jira
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Im extracting a CSV file from a old Jira Cloud Platform and now i want to import the same space in the new Jira Cloud Platform. I pass for all pages, but at the moment to import the CSV file, ...
- Question
- cloud
- jira
- jira-cloud
- jira-software
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Hello, I'm doing some housekeeping in Jira by deleting junk projects. There is one that I'm having issues with. It's a team-managed project and the person who created it is no longer with my organiz...
- Question
- cloud
- jira
- jira-cloud
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I am requesting the following: the ability for employees to create tickets on behalf of customers by forwarding emails to our support/service email address. Currently, this makes the employee the rep...
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We are currently testing the transfer of a Jira space from one cloud instance to another. We've done the transfer once already to uncover any issues or cleanup we might have post migration. Does anyo...
- Question
- cloud
- jira
- jira-cloud
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I'm getting the following error on my Jira instance and I have no way of contacting support. Atlassian status portal is reporting Jira is up but I can't load it for hours. I am both at admin and the ...
- Question
- jira
- rovo-atlassian-intelligence
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Hi, Current Jira model, gives hierarchy as --> create feature / story --> we can then create only subtasks instead of a hierarchy like epic --> story / feature --> task --> subtask, is...
- Question
- cloud
- issuetype
- jira
- jira-cloud
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Hello Team, I am unable to access my bugs/issues. All my issues appear to have vanished, and I cannot access my data at all. I am currently on the free plan, but even then I should be able to view ...
- Question
- cloud
- jira
- jira-cloud
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I am trying to find the easiest and cleanest way to track waste throughout a sprint on tickets. We are currently using "Time Tracking" field which does some of the job but you cannot pull through the...
- Question
- cloud
- jira
- jira-cloud
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my account has been deleted for inactivity on 29/01. i need it to be restored. please help
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Hello community folks, I’m experiencing a highly inconsistent UI issue in Jira Software Cloud that is making the board unreliable to use. What’s happening Issues (Epics and Tasks) appear and disap...
- Question
- cloud
- jira
- jira-cloud
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Hello, I am currently taking my first steps in Jira. I have created an Assets object/s field. When I add this to my board, I do not see this field as a dropdown. This means I always have to click ...
- Question
- cloud
- jira
- jira-cloud
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Does Jira have a 'password age' parameter from the vendor? We don't have the ability to configure password policy. Is 'password expiration date' not enabled by default?
- Question
- cloud
- jira
- jira-cloud
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my support email id password was changed on 23rd Jan'26 and since then tickets are not net getting logged in due to the jira connection issue with my google email account. getting errors: Incomi...
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Hello All, Whenever a defect is raised in jira board. we have couple of tasks to be done in multiple sprints . But in jira sub tasks could not be moved to different sprint and they stay where ever p...
- Question
- cloud
- jira
- jira-cloud
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Dear Atlassian Support Team, I am writing to request assistance regarding access to an existing Jira site. The Issue: I previously created the following URL: http://superpmt2.atlassian.net/ Howeve...
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The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...
- Question
- cloud
- jira
- jira-cloud
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Based on this article, we can set up conditional logic in Jira Forms for the following fields: Priority Select list (multiple choices) Select list (single choice) Checkbox Radio I can see the...
- Question
- cloud
- jira
- jira-cloud
- jira-software
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Using 3 issues as the simplest example: On ISSUE-1 I can link to ISSUE-2 & ISSUE-3, but 2 & 3 are not yet linked together. I have to go to one of them and then link to the oth...
- Question
- data-center
- issue-link
- jira
- jira-data-center
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I've got two managed accounts for developers that are no longer with the organization. I cannot deactivate them as I get the message "User is last billing admin of a transaction account that has one ...
- Question
- cloud
- jira
- jira-cloud
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I am looking to see if there is a way to allow users to create Company Managed Software Projects without granting them other Administration permissions. I am getting a little lost between Ro...
- Question
- cloud
- jira
- jira-cloud
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I have an Intake for process in a Jira Software Project. At some point in the process, The customer wants a survey sent out. They have suggested Microsoft or Smartsheet but I like to keep things tidy...
- Question
- cloud
- jira
- jira-cloud
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...olicies' \ --header 'X-Atl-Account-Id: IDIDID \ --header 'Content-Type: application/json' \ --header 'Authorization: ••••••' \ --data '{ "product": "JIRA", "includeAttachments": true, "i...
- Question
- cloud
- jira
- jira-automation
- jira-cloud
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We want to send an email to non-Jira user to enable them to view a JSM ticket in the portal. I'm not finding a smartvalue for the Portal URL. How can I put a link to the Portal Issue tha...
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I am getting below error constantly in rovo agent when i ask for question, Result get a display step by step, but at then end getting below error and result gets disappear Error is as below : Fail...
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I am trying to get back into my account but it says that I don't have access anymore.
- Question
- cloud
- jira
- jira-cloud
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| January 13, 2025 12:44 PM PST |