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Reactivate Jira account

Hemant Kala
June 3, 2026

Hi,

 

Is it possible to reactive my old account due to inactivity. I would like to continue using this and can consider paid options. I was busy with some family stuff for the last 2-3 months which triggered to this issue. I have a a lot of tasks saved here and would like to continue if possible.

3 answers

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2026

Hello @Hemant Kala ,

Good day! Welcome to Atlassian Community :)

I checked and the site: hemant24.atlassian.net was deleted on 30th May 2026, due to inactivity. Free sites get deleted after 40 days of inactivity

0 votes
Evgenii
Community Champion
June 3, 2026

Hi, @Hemant Kala 

Welcome to Atlassian Community!

Sorry to say that, but if your site was deleted, it can't be restored, it's limitation of free account. 

 

Hemant Kala
June 3, 2026

I should be able to start with new account with the same email id? I am not able to start another site also. 

0 votes
Hemant Kala
June 3, 2026

My site address is - hemant24.atlassian.net 

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