Jira

While creating a webhook, if my url which is supposed to receive the response posted by Webhook event is authenticated, here in my case I have app url which is using basic authentication, then How do...

• Question
• jira
• jira-administration

On an existing set of issues i need to update data in two new custom fields created. Can I upload? I have some old issues which I recently migrated to JIRA. I need to add the legacy creator and crea...

• Question
• cloud
• jira
• jira-cloud

Hello Guy,   I used JIRA  for long time and now I want to upgrade 7.4.2 to new version 7.13.0 But when I upgrade it force me to connect new database and I have to buy a new license. of ca...

• Question
• jira
• jira-service-desk

Hi All, can we customize the story  point values. I would like the only selections to include the numeric numbers 1 ,2 ,3 ,5 ,8 also and other selection. I do not want this as a required ...

• Question
• atlassian-support
• jira-software

I would like to know how to add the tasks/ sub tasks to a story for a nex gen project?

• Question
• jira-software

Currently, we are using Next gen projects for most of our task. We want to prevent users from logging hours under epic and instead log the hours only in story or tasks.

• Question
• cloud
• jira
• jira-cloud
• next-gen

How to update a particular field value with different values for the already created issues. I have a date field for which I need to update different values for each issue so please help me if there...

• Question
• jira

Hi there, hoping if anyone has a solution for this. - we've created a group for our client to provided different level of access for them - users from this group are currently unable to drag a...

• Question
• jira-core

I want to filter out the issue which have been moved from Inprogress dev to Todo QA withing one day and also the list of statuses displayed on using the 'changed' statement are different from ones I ...

• Question
• jira

Hi Team, While creating an issue for our clients this is the error message, Account required while there is no account field there, the account should be automatically populated as per the project o...

• Question
• jira-software
• jira-software-server
• server

I have just installed Jira client locally and it is asking for user/password. I did not set one up nor do I know the default admin account.

• Question
• jira

Hello, How can I display the time value, from the Issue Created field, in the Issues Search and Dashboard gadgets? I can only see the date value and I'd like the time value displayed next to date va...

• Question
• jira
• jira-server
• server

The issue return back to backlog when refresh the page after move it to sprint. It's same for drag&drop and use the MOVE TO menu.

• Question
• cloud
• jira-software
• jira-software-cloud

I have tried drag and drop and selecting top of backlog, bottom of backlog, and move to board. The items will not move. I am not able to move any items out of the backlog. When I move it, it immediat...

• Question
• cloud
• jira-software
• next-gen

We are migrating our users on JIRA cloud onto our on JIRA server instance. We followed the KB article and we are faced with 2 issues: 1. All projects are visible on our (temp) local JIRA instance BU...

• Question
• jira
• jira-server
• migration
• server

Hello,  I understand by default, Audit Log for JIRA cloud only last 6 months before it will be erased. I would like to know if Atlassian may support other option?   Thank you. R...

• Question
• cloud
• jira
• jira-cloud

Hello,  I have a technical questions about JIRA cloud that requires input from Atlassian team, however, when I try to create a ticket on the Atlassian page (https://support.atlassian.com/contac...

• Question
• cloud
• jira
• jira-cloud

My team is new to Jira Cloud and was hoping to get suggestions on best practice   is there a way to consolidate or roll up of all of the active tickets from multiple projects in Jira into a si...

• Question
• cloud
• jira
• jira-cloud

We're in the process of moving to Cloud, and I'm running into an issue that could be a dealbreaker for us. We have a number of multi-line text fields that, in our on-prem install, use the wiki-style...

• Question
• cloud
• jira
• jira-cloud

Hell, my team is very new to using Jira and we are struggling with our metrics. My developers typically take our product owners story, then they add their sub task or task to it. We like to estimate ...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to retrieve a list of issues by filtering on a filter ID as well as a status of "In Progress". I am doing something similar to the following: https://jira.com/rest/api/2/search?jql=fil...

• Question
• jira
• rest

I've created my first plan in porfolio for Jira v2.20 and the roadmap doesn't scroll to the right.  I'm using the latest version of Chrome and the date bars go all the way to the end and I feel ...

• Question
• advanced-roadmaps

I'm experimenting with Next Gen project but we have still quite some issues open in existing projects. I would like to have 1 Kanban board with all the issues which are open form me (combined Next G...

• Question
• jira-software

I have created a few projcts in Jira, for which I do not want anyone else to have access to except for myself. I am a Jira admin. I am struggling with locking the project down to only my access. The ...

• Question
• jira-software

We would like to be able to see stories or tasks in the roadmap feature based on start and end dates input at story/issue creation.  The result we are looking for can be acheived by entring...

• Question
• cloud
• jira
• jira-cloud