Hi everyone!
We have moved employee G Suite (mail) accounts to the new domain.
The issue is as follows:
- Cloud Jira/Confluence uses Atlassian ID to authorize users.
- Atlassian ID has two options to authorize: plain password, or Google OAuth authorization.
- If the latter is used, Atlassian ID becomes linked to G Suite account ID. User's mail address in Atlassian ID is now set to his primary G Suite mail address.
- As we renamed employee G Suite accounts (old ones) from username@domain.com to username@old.domain.com, several users now have their e-mail in Atlassian ID profiles set to "username@old.domain.com". However, this mail is not forwarded to their new mail accounts.
The question is: how can we update these users profiles for their actual e-mail?
