Jira

Hello all, When we are Resolving an issue and add a comment in the Respond to customer section, the email notification that goes out to the customer does not include the comment at all that was made...

• Question
• jira
• jira-server
• jira-service-desk
• resolve
• response
• +1 more tag...

Is there a way to filter by priority in *any* Next-Gen view?  I don't care which one. It cold be either: -Roadmap - Backlog -Kanban board   ?

• Question
• cloud
• jira
• jira-cloud

  it is not possible to create jira triggers with github, to say that I have already connected a git account, I appreciate your help to know how I can use it.

• Question
• jira

How to create multiple sub-tasks using bob swift post function based on custom field value. I have a customField with numeric value X and i need to create X number of subtasks. Not able to understa...

• Question
• create-on-transition
• jira
• jira-server
• server

Greetings, I've seen multiple versions of posts, some very old, and am unclear on whether I can use workflow approvals in a custom project workflow.  I'm using the Jira cloud version and my pro...

• Question
• approver
• jira
• jira-administration
• workflow

I have a URL link from my jira account which automatically downloads a csv file from a demand table i have in my account. However, i cannot add credentials before the link to make a browser in which ...

• Question
• jira
• cloud
• jira-cloud

Today, my company uses a paper process for change management which is not efficient, is time consuming for all parties involved and hard to manage timely response for requests.  Beyond that, it ...

• Question
• approver
• atlassian-marketplace
• jira
• jira-server
• jira-software
• +2 more tags...

Hello all,   please see the attached screenshot. I used this filter "project = "Jira Dev" AND issuetype = Story AND labels = X" in the filter gadget to get those results. In that, documents a...

• Question
• jira

Hello, I've been requested to do an importing of a lesser known issue tracker (Roundup) from a bunch of CSV files. There is a relatively large list of statuses that I was hoping to be able to create...

• Question
• jira
• jira-server
• rest-api
• server
• status

Is it possible to link a project risk in one board to a PMO board where they both use JIRA? I would want to ideally create a single risk issue type and then clone it on the other PMO board so i mana...

• Question
• jira
• jira-server
• server

Trying to complete the Dragons test step 5, stage 1. My issue: Tried connecting JIRA server to my PostgreSQL data, but I keep getting an error message, "You have specified a database that is not em...

• Question
• jira
• jira-administration

Hi there, I have a team of of four developers. We are just starting out using JIRA and I'm having some trouble figuring out what agile framework we should use and how to structure our environment. ...

• Question
• confluence
• jira

I have 2 issues when setting up Scrum board.   1) Tasks assigned to the Epics don't appear in Backlog of my scrum board. The board is set up as personal and uses a filter to display issues fro...

• Question
• cloud
• epic
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...

Is there a way to date planning in JIRA so subsequent date changes cascade down to the linked and child issues.  I am attempting to be able to set a project up that can be cloned. once dates ar...

• Question
• confluence
• jira

Hello, after finding a bug in testing under qTest and after linking Jira with qTest and after successfully saving Jira connection under integration settings under qTest  and after making sure...

• Question
• jira
• jira-server
• server

Where can I turn the new issue view on or off in Jira Software? The functionality and instruction list in the link below are not accurate and I don't see the ability to turn off new issue view when ...

• Question
• jira-core

We have a JIRA project with submission form that uses cascading select fields. They change based on the option chosen and this is configured with the help of groovy scripts inside JIRA. Now, when I ...

• Question
• jira
• jira-administration

I would like to display a transition screen based on the value of a custom field. If field is populated no screen If field is empty display screen to populate required field.

• Question
• cloud
• jira
• jira-cloud

Should this functionality be enabled for all projects, no projects, or only some projects?  What is your thinking / reasoning behind your answer?

• Question
• jira
• jira-server
• server

I need to add new fields on my current Jira issue pages.  How do I do it?

• Question
• jira-software

We're looking to swimlane our kanban board by fixVersion. I don't want to have to manually create a swimlane for each version, because we have over a dozen projects and it gets crazy to maintain some...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

In Release Notes, a new email delivery capability is described.  Some of our users like the email handling (every update) we have in v7.5.  Others will like this new capability.  Is em...

• Question
• atlassian-support
• jira

I have set SMTP outgoing email. the configuration connection is successful. But when I try to send the test email, i get following error: An error has occurred with sending the test email: com.atla...

• Question
• jira-software
• jira-software-server
• server

How do I create the following report: Cases without a Sprint  

• Question
• jira-software

The issues in my project have a text custom field named 'partner' whose content may be repeated several times. Then, I would like to create a JQL expression where I could get a list with issues with...

• Question
• developer
• jira