Jira

I can add comments to existing issues and I can create new issues in the default project. I want to create an issue from an email which is assigned to an existing project based on subject - this woul...

• Question
• issue
• jira
• jira-administration
• jira-cloud

Hi, I please need some guidance on this.   Is it possible for service desk agents to reply to tickets via email and add a comment to the ticket, without having to login to update the ticket? ...

• Question
• cloud
• jira
• jira-cloud

Hi folks So, as a good Product owner, the roadmaps I create should contain an approximate visualisation of complexity - the amount of people, the amount of $$$, the complexity of integration - in th...

• Question
• jira-software

A project lead would like to add individuals (Managers) to tickets that have been ignored for 10 days.  This project lead will add the Managers to the 'watchers' list and then with some sort of ...

• Question
• jira
• jira-server
• server

Hi Community    we are using jira/confluence cloud. we want to setup an automated system by which users who are in-active/ never logged in to jira/confluence will be automatically de-acti...

• Question
• cloud
• jira
• jira-cloud

Hi community members   we have email accounts for few users. we want to merge account A to account B, is there a way to do this ?  i want this such that account A activities are all merge...

• Question
• cloud
• jira
• jira-cloud

We are setting up the JIRA and Confluence for our company and want to understand from the community members, what are the best practices being followed or standards for financial institutions ? ...

• Question
• confluence
• jira
• jira-cloud

I am trying out BigPicture for my ART and having trouble configuring the Program Start/End and Agile Schedule.  Every time i add the start and end date of my Program, then SAVE, i verify my upda...

• Question
• big-picture
• jira-core
• jira-core-server
• server

Good day Atlassian, I am currently in the process of migrating a client's Jira Cloud instance into a Jira Server instance. Jira Server instance version is: 7.6.10 When I performed the backup...

• Question
• jira-software
• jira-software-server
• server

Hi all,  We are trying to keep our backlogs groomed. As such, we'd like to limit the number of folks that can edit the priority field. We are using the priority field to tell us when something ...

• Question
• cloud
• jira
• jira-cloud

On the bottom right corner of my board I'm getting this error Could not get issue type for your issue 10008    

• Question
• developer
• jira

Managers are asking about past sprints. How do I pull up a sprint board after the sprint has ended?

• Question
• cloud
• jira
• jira-cloud

We have an old, out of support JIRA Software installation, version 6.4.5. Runs on a Windows 2008 R2 Server. There are about 400 AD users in there but only 50 or so are active. I have a project in my...

• Question
• jira
• jira-server
• server

How we can export the users based on the project level?   I want to export the users within the projects

• Question
• jira
• jira-server
• server

I ended up with two Atlassian accounts.  One for Jira and one for Bitbucket.  Is there a way to move the bitbucket account to the Jira Atlassian account?  

• Question
• bitbucket
• bitbucket-cloud
• cloud
• jira
• jira-cloud

How can I automatically assign a watching from a select list?

• Question
• jira
• jira-server
• server

Dear Support Team! Recently the drag&drop function stopped working. I can do transaction manually on the issue view page, but not on the Kanban board. I have tried to restart, reindex, run the ...

• Question
• jira-software
• jira-software-server
• server

Hello, I have an existing board which I would like to turn into a Kanban style? Is that possible? Also, can I rename an existing board? How? Thank you!

• Question
• jira-software

Hi All,  I received this message in my Jira Platform and couldn't find a way to start the Migration. I don't see the Option Start Migration when i navigate to the Apps->General Configurat...

• Question
• jira

I have an email that I want to send to multiple Jira issues to to add comments. I need help if anyone knows how to do it? 

• Question
• jira
• jira-administration

I have to organize a product development by a team and here are points I have to highlight: 1. Highlight if a person is overloaded. 2. Build a roadmap based on the tasks and its estimates and terms...

• Question
• cloud
• jira
• jira-cloud

copy attachments to a valid path available to destination in json  

• Question
• atlassian-support
• jira

Hi,  Is it possible in Jira to not allow someone to resolve an issue if it doesn't have a link of a certain type? For example, I want to make sure every story has been tested and therefore don...

• Question
• cloud
• jira
• jira-cloud

I carefully defined the problem with all the necessary detail. Then when I went to click "publish" I saw that I should view "Terms of Use". I clicked on it, reviewed it. then clicked the back button...

• Question
• jira-core

Can anyone help me on to resolve this issue?

• Question
• jira-software