cannot re activate our jira plan!!!!

[Tuvia ohana]

Hi Atlassian Support,

We’re currently unable to reactivate our Jira subscription.

When we attempt to reactivate the plan, the process does not complete, and we cannot restore access to our Jira workspace. This is blocking our team’s work and needs urgent attention

We have already tried signing out and back in, using another browser, and attempting the reactivation again, but the issue persists.

Could someone please check the subscription status and help us reactivate the plan as soon as possible?