Jira

Hi!   I would like to inquire if there are any performance issues when our JIRA has too many global automation rules? If yes, are there any fix or work around (beside removing the rules in th...

• Question
• cloud
• jira
• jira-cloud

I'm using python to query my JIRA board so display that data elsewhere. I'm able to display all the issues, but not their parent issues (if they have one). I believe I saw somewhere that this is a AP...

• Question
• api
• cloud
• jira
• jira-cloud
• python

Hi Team,     import groovy.transform.BaseScript import com.onresolve.jira.groovy.user.FieldBehaviours @BaseScript FieldBehaviours fieldBehaviours def ticketField = getField...

• Question
• behaviours
• data-center
• jira
• jira-data-center
• scriptrunner

We are looking for implement a board that allows us to track the progress of the 4 phases that a project/ task in our day to day work/

• Question
• cloud
• jira-software
• jira-work-management

Hello,  I see from the preset commands in the automation setup that there is a way to add the URL from a card into the body of an automated email. Is there a way to add it as a link, not just t...

• Question
• cloud
• jira
• jira-cloud

Boa tarde pessoal,  Tudo bem? Estou com o seguinte problema, ao criar uma subtarefa (ou qualquer item Filho), eu gostaria de herdar alguns campos já preenchidos no item Pai. Alguém já rea...

• Question
• cloud
• jira
• jira-cloud

Hi all, I am trying to calculate the completion progress % of an epic using the formula Count(Issues[Status in ("Done", "Completed")]) / Count(Issues) * 100 . Unfortunately, I am getting an error. D...

• Question
• data-center
• jira
• jira-data-center

We have a business case where we would like to have multiple issues types to created as children under Initiative. I know where to edit the hierarchy and create new levels is it possible to have mul...

• Question
• cloud
• hierarchy
• issue-link
• issue-type
• jira
• +1 more tag...

Hello. I have this rule who is suppose to add a comment in another project sub-task when the ticket is transited to another status. Project one: there is a automatic transition trigged by a form to...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I am trying to fetch the information populated in a form through workflow automation by send web request option. following this URL that I am using : https://api.atlassian.com/jira/forms/cloud/...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have a request to make a field read-only once it has a value in it, and only allow project admins to change it. Is there any way to do this? We do not have Script Runner, but we do have JMWE. I can...

• Question
• cloud
• jira
• jira-cloud

project IN ("HGMAC","GTMS") AND issueType IN ("Sub-task","Task") AND resolution IN ("Done") AND labels IN ("customer-support") ORDER BY created DESC

• Question
• automation
• cloud
• jira

I am building a SaaS product where I want the user to be able to connect their Jira accounts and retrieve data of their Jira projects, but I am unable to find a correct method for the same. Looking ...

• Question
• jira

I need to get an invoice today asap from atlassian but I can't get in contact with anyone there   I have tried the invoice area as a billing admin and it only shows invoices up to august 2023

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to create a dashboard to see a velocity of the following items: I haven't been very successful in pulling all the following info on dashboard to view with my team, can anyone help...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I'm trying to install the free trial of the release management for jira app, but keep receiving the attached error.  Does anyone know where to go to obtain the license key?  

• Question
• cloud
• jira
• jira-cloud

Hi,    Where do we go to submit a configuration request for our Jira project. The previous Jira had the request on the top ribbon and I can't find the new location. 

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable

I need to be able to access users and manage them per my boss' request, and it's giving me the error message.

• Question
• atlassian-accounts
• jira
• jira-unknown-hosting-type
• not-applicable
• unknown-hosting-type

Cannot add images to tickets.   I get "We don't recognise the format of a file you added or the data in it. Remove and try again."   Sometimes it works and sometimes it doesn't. I've re...

• Question
• cloud
• jira
• jira-cloud

  Hello, we have a filter by assignee that we are attempting to sort by fix version, but its not sorting correctly.  We have them all named the same, but the sort order either ASC or DESC ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi everyone! We’re excited to announce a new, upcoming webinar with experts from our team: Fewer meetings, faster projects with Loom and Jira. Is your team overwhelmed with meetings, leaving t...

• Article
• cloud
• jira
• jira-cloud
• loom

I’m looking to add an extra layer to my maintenance protocol for our three store locations. Each location requires multiple routine maintenance tasks, which occur at different times throughout the ye...

• Question
• cloud
• jira
• jira-cloud

Hi I am managing a project for an outside company and I have people in this company who are assigned specific tasks.    I would like them to be able to see those tasks and comment on thos...

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• security-and-access-policies

I am trying to set up an automation to tag the assignee of a ticket however the @ is not pulling through correctly in all cases In some cases it is pulling through the correct  as a li...

• Question
• cloud
• jira
• jira-cloud

Hi, when I closed the sprint, there was an option to generate a Retrospective page for it. Unfortunately, I clicked Cancel, and the Sprint closed (without the page) Is it possible to create Retros...

• Question
• cloud
• jira
• jira-cloud
• retrospective
• sprint