How to combine assignee and request participants in a queue view? I have tickets that are assigned to me, and other tickets were I am a request participant. I want to be able to see both in one queu...
If no ticket update in X number of days do send email to assignee else do nothing. Where is this set? I found some references to "creating a query" but I don't know how to do that either. thank...
Looking for a way to hide this from clients.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
Hi, Does anyone know how to automatically assign team member as assignee to a ticket, when s/he moves ticket from e.g., status 'To Do' to 'In Progress'? I know there is a post-function, but it allow...
Hi I need to change the arrow to number on the priority , is the possible?? how to do it??
Hello! In this article I would like to talk on the options to work with Salesforce from SIL. SIL is a programming language to automate actions in Atlassian Jira and Confluence. You can find more ...
We have hundreds of workflows with various transitions in each and we auto assign based on the status to group emails. Our company has changed these group email addresses and we need to update all ou...
I'm tying to only search through Jira questions (since that's the only Atlassian product I have). There doesn't seem to be a filter option for this in the results.
Hi everyone, thanks for reading this. I'm currently experiencing two issues with Automation (and one is probably because of my lack of experience coding with JIRA, so it's easy to respond): 1. I ne...
Hi, I have to migrate projects from one Jira instance to another Jira Instance, both are in Data center however there are minor differences in version. Source Jira instance version is 7.13.9 and ta...
We need a way to embed an issue collector on the same jira instance for users who don't have access to that instance, so that they can raise an access request. Generally the snippet generated is for...
Hi Team, I had a shared Dashboard in JIRA 7.4.6 version that also I marked it as my favorites. I recently upgrade it to 7.13.13 version. Now, when I try to access my dashboard or my favorites ...
We have noticed that the chart when set to daily the first day isn't showing the correct counts. For example, if I set the days to 7 April 16 says 121 created. If I set it to 14 days Apri...
Hi! I'm an admin of the Kanban board, but am not an admin of an underlying JIRA project. For some reason I cannot drag the issues between columns on my Kanban board. The columns are set up cor...
I have a company where we have managed services for different clients and each one needs both the clients and their account managers from their suppliers to access the boards we have for them in Jira...
Towards the end of the sprint, we sometimes pull in "stretch" stories with points to the board to get a head start on versus ending the sprint early with some testing outstanding. Is there a way to ...
I want to change the workflow from To Do > In Progress > Done into To Do > In Progress > > Done > Hold. If moved to Hold You can move back to To Do or In Progress. The Sprint is alr...
Auto creation of sub-tasks has been stopped suddenly, although we have checked all authorization and workflow and all seems fine without any changes thus we would like an expert support to advise wha...
Hello community 😃👋🏻 When I recently wanted to add a board to a Scrum project (the basic is classic, not next-gen, because I need several of the features of the classic type), I had the po...
Hello, We currently have an on-prem installation of Confluence and JIRA. We are in the process of upgrading our SQL Servers from SQL 2012 to SQL 2017. Our DBA team has the following questions: d...
We are using JIRA and confluence, with the comala boards app, at work. I'm trying to set up a simplified tasks list, without going full agile/kanban. We would be using this board for a sustained pe...
When I click on the link to an issue and get on the issue details page, I can see the recorded time needed as shown in the screenshot: What I want: When I click on an iss...
I would like to add an option to specify the Kanban column (workflow step) when creating a new issue. How do I do this?
We deleted an Epic on purpose. We believed that it would delete the linked issues under the Epic. We are now trying to figure out which issues to delete. We have a subset of issues ...
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