Jira

Not able to Comment, the same user had access to comment yesterday. No change done in Permission Can someone help here

• Question
• jira
• jira-server
• server

Hi, I am Grouping By Assignee and would like to see a roll up of Story Points.  In other words, if someone has 2 stories assigned to them, I would like to see a total number of story points for...

• Question
• cloud
• jira-software

If the team has given a time estimate of a certain task or an automatic timer has been applied for an "In Progress" task and working hours has been set, does the timer take into consideration the wor...

• Question
• cloud
• jira-software

I have disable Portfolio add-on and now that I want to re-enable the systems sends me an error: "This app failed to enable. Refer to the logs for more information." Can anyone help possible cause a...

• Question
• jira-software

Our organisation is using the new Jira Navigation from today. Yes it is mainly better with the navigation along the top instead of down the side but I see this problem below almost immediately. &nb...

• Question
• cloud
• filter
• jira-cloud
• jira-software
• new-issue-view

When I move a story/subtask to 'Done' (resolved) state, a new window opens where I have to reconfirm to update it. On this new window i have to select the substatus for 'Resolution'. The default for ...

• Question
• default
• jira
• jira-server
• server
• status

Hi, I have a project where we use a "Dev Complete" column to put all the sub-tasks that have been completed by dev and peer reviewed, but are not ready for testing yet. I would like a burndown chart...

• Question
• cloud
• jira-software

I would like to limit the visibility of an incident to a select group of people. For security reasons, I would like to ensure that only a select number of persons belonging to a group or just indivi...

• Question
• jira

Every time I try to make multiple screenshots, either from a game either from windows , only one screenshot per 7 seconds can be captured. This never happened with Microsoft cloud. Can you tell me w...

• Question
• jira

I have a situation that is somewhat difficult.  I am a Jira Admin on a dev instance that contains a project I need to migrate to a production instance.  I am not a Jira admin on that instan...

• Question
• jira
• jira-server
• server

I'm new to being a Jira Admin. I can't figure out how to open a support ticket with Atlassian. Any help would be greatly appreciated.  

• Question
• cloud
• jira-software

Does single sign on aka https://<site url>/plugins/servlet/external-login work with rest/api/latest  or service desk api, removing the need for basic authentication in an api request ...

• Question
• jira
• jira-server
• server

I am trying to figure out, how I can fetch the remaining estimates of all issues that belong to an specific epic and sum it up into the Epic´s remaining estimate field. I need the aggregated value fo...

• Question
• cloud
• jira-software

My company uses Portfolio for Jira Server.  One limitation is that the hierarchy (Epics>Stories, etc.) is global....meaning each plan created in Portfolio takes on the same hierarchy. It woul...

• Question
• advanced-roadmaps
• server

We have a next Gen service desk request type with a drop down (access to products) we would like to create an automation that will automatically assign different approvers based on the drop down.&nbs...

• Question
• agile
• approver
• automation
• cloud
• next-gen

My team is updating initiatives to done and selecting a reason after hitting save the status shows done. When you refresh the page it goes back to the previous status and has a check mare with done n...

• Question
• cloud
• jira-software

Hi all, I've burned a lot of time reading different posts on similar issues and trying different things to eliminate the problem but I'm still getting the same issues: Unable to link issue from...

• Question
• cloud
• jira-software

I have a custom user picker field for "Project Manager" and I want to send a notification to the person in that field when it is added for the first time or changed., through listeners

• Question
• jira

I started to compare the number of task at the beginning ( ex: 30 ) and if that number get incremented > Notify me (slack). But I can find a way to do this Jira Automation tools so I just have ...

• Question
• automation
• cloud
• jira-software
• notification
• sprint

I have an account with a given domain linked to Jira. Our company changed the domain but older one still works, as it redirect to new email inbox. But it works like this: Click "Can't log in?", inpu...

• Question
• cloud
• jira
• jira-cloud

I set up a new mail handler and it's working well. However, when a user sends an email to xxx@xxx.com (a registered email address on the mail handler), the email sender is not assigned to a reporter....

• Question
• cloud
• jira-software

We are using tempo for capacity planning, and I'm wondering if anyone knows if there is a view that can be used to view hours allocation based upon their capacity before the start of the sprint anywh...

• Question
• cloud
• jira-software

Currently, for the 3 Categories (To Do, In Progress, and Done) the colors assigned are a deep blue-gray, a royal blue, and green. To accommodate color blind team members I would like to be able to ch...

• Question
• jira
• jira-server
• server

We are having a field called 'Start Date'. This field is used to note the date when the issue is moved to WIP. We configured a post function on the workflow transition to WIP such a way that system w...

• Question
• jira
• jira-server
• server

I am trying to import issues from one instance to another using .CSV file. The page is keeps on loading and not allowing to map the fields. Please suggest..

• Question
• jira
• jira-server
• server